What are the responsibilities and job description for the Help Desk Support Spec 2 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT011
Help Desk Support Spec 2
00109298
Unclassified
3/26/2025
3/31/2025
Jobcode:
ITT011
Jobtitle:
Help Desk Support Spec 2
Job Category:
Administration
Entry Salary:
$33,672.14
Pay Grade Max:
$52,364.30
Minimum
Qualification:
Qualification:
High school diploma/GED and two (2) years of experience providing software or hardware customer and technical support; or one (1) year of experience at the lower-level Help Desk Support Spec 1 (ITT010) or position equivalent.
Preferred
Qualification:
Qualification:
Note:
This position serves as the journey-level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
Augusta State Medical Prison
Address1:
3001 Gordon Highway
Address2:
City:
Grovetown
Zipcode:
30813
County:
RICHMOND COUNTY
Contact Name:
Taryn Boyd
Contact Phone#:
706-855-4776
Contact Email ID:
Taryn.Boyd@gdc.ga.gov
Comments:
This job posting is open for internal and external applicants
Salary : $33,672 - $52,364
