What are the responsibilities and job description for the Administrative Support 2 (Program Assistant) - 00000385 position at Georgia Department of Human Services?
Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Division of Child Support Services (DCSS) is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs including but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. These outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.
The Division of Child Support Services (DCSS) is seeking candidates for the position of Administrative Support 2 (Program Assistant). This position is based at the DCSS office located in Statesboro, Bulloch County, GA.
JOIN OUR TEAM!!!
Job Description
Pay Grade: D
Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.
Role and Responsibilities may include some or all of the following:
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
Are you aware this position is in Bulloch County, Georgia?
What is your highest level of education completed?
How many years of experience do have communicating with clients and other constituents via telephone, email correspondence and direct contact?
How many years of experience do you have performing general office management duties, including typing, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents, and other activities to assist staff?
How many years of experience do you have providing face-to-face customer service?
How proficient are you in Microsoft Office Suite (Word, Excel, Outlook, etc)?
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Division of Child Support Services (DCSS) is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs including but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. These outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.
The Division of Child Support Services (DCSS) is seeking candidates for the position of Administrative Support 2 (Program Assistant). This position is based at the DCSS office located in Statesboro, Bulloch County, GA.
JOIN OUR TEAM!!!
Job Description
Pay Grade: D
Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.
Role and Responsibilities may include some or all of the following:
- Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents, and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
- Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
- Receives and properly manages incoming and outgoing mail and telephone communications.
- Orders supplies and equipment for the office.
- Ensures general maintenance and repair needs for telephones, technology, and other items necessary to ensure efficient office operations.
- Assists supervisor with maintenance of budget data.
- Maintains files of required reports and records.
- Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
- Maintains time and attendance records for staff.
- Registers and transfers cases.
- Maintains confidential records.
- Engages in other specialized activities relative to the office, program, divisions, or agency.
- Facilitates the day-to-day operation of the office while the supervisor is off-site.
- Performs other professional responsibilities as assigned.
- High school diploma or GED AND Two (2) years of general office or administrative experience.
- Work experience using Microsoft Office Suite, and/or standard software applications in an office environment.
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
Are you aware this position is in Bulloch County, Georgia?
- Yes
- No
What is your highest level of education completed?
- Doctorate Degree
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- High School Diploma
- GED
- None of the Above
How many years of experience do have communicating with clients and other constituents via telephone, email correspondence and direct contact?
- None
- Less than 1 Year
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
How many years of experience do you have performing general office management duties, including typing, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents, and other activities to assist staff?
- None
- Less than 1 Year
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
How many years of experience do you have providing face-to-face customer service?
- None
- Less than 1 Year
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
How proficient are you in Microsoft Office Suite (Word, Excel, Outlook, etc)?
- No experience
- Beginner
- Intermediate
- Advanced
- Expert
- Required Question
