Administrative Support 2 (Program Assistant) - 00000641

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.  

What we offer.  Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. 

Start your career in public service. DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments.  This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life. 

The Georgia Department of Human Services (DHS), The Division of Child Support Services (DCSS) is seeking candidates for the position of Administrative Support 2. This position is based at the DCSS office located in Brunswick, Glynn County, GA.

Pay Grade: D

Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Role and Responsibilities may include some or all of the following: 

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
• Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
• Receives and properly manages incoming and outgoing mail and telephone communications.
• Orders supplies and equipment for the office.
• Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations.
• Assists supervisor with maintenance of budget data.
• Maintains files of required reports and records.
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports.
• Maintains time and attendance records for staff.
• Registers and transfers cases.
• Maintains confidential records.
• Engages in other specialized activities relative to the office, program, divisions or agency.
• Facilitates the day-to-day operation of the office while the supervisor is off site.
• Performs other professional responsibilities as assigned.

• High school diploma or GED AND Two (2) years of general office or administrative experience.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

• Two (2) years of work experience involving customer service in an office environment.

• Intermediate work experience using Microsoft Office Suite, and/or standard software applications in an office environment. 

For more detailed information about the Georgia Department Human Services

                   https://dhs.georgia.gov/  

Employment Information
  
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
 
DHS is an Equal Opportunity Employer
  
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to:  @HRHelpline 
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
  
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
  
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
  
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process.  Only applicants who are selected and interviewed will receive notification.
  
This position is subject to close at any time once a satisfactory applicant pool has been identified.

Salary : $28,958