What are the responsibilities and job description for the Eligibility Specialist Supervisor - 00020125 position at Georgia Department of Human Services?
Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Division of Family and Children Services (DFCS), Office of Family Impendence (OFI), is seeking candidates for the position of Eligibility Specialist Supervisor. This position reports to an Eligibility Services Administrator for Fulton County, GA.
JOIN OUR TEAM!!!
Job Description
PG - H
Provide direct supervision and plans work of a team/unit of Eligibility Specialist determining program eligibility for the senior population. Assists in the development of uniform policy interpretations, securing services and timely benefits, and evaluating quality. Maintains a system of management to monitor quality, quantity, and timeliness of benefits.
Role And Responsibilities
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: @HRHelpline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
What is your highest level of education completed?
Have you been trained in at least (2) OFI programs?
Are you trained in Georgia Gateway eligibility system?
At least two (2) years of experience in the Eligibility Specialist series with at least one (1) year specific policy knowledge in the program(s) to supervise. The two (2) years can be a combination of work experience as an Eligibility Specialist 2 (SST071) and Eligibility Specialist 3 (SST072) with Georgia Department of Family and Children Services.
How many years experience do you have at the lower level Eligibility Specialist 3? Experience MUST be shown on application
How many years experience do you have as an Eligibility Specialist 2? Experience MUST be shown on application
Are you aware this position could be a promotional opportunity for current OFI employees only?
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Division of Family and Children Services (DFCS), Office of Family Impendence (OFI), is seeking candidates for the position of Eligibility Specialist Supervisor. This position reports to an Eligibility Services Administrator for Fulton County, GA.
JOIN OUR TEAM!!!
Job Description
PG - H
Provide direct supervision and plans work of a team/unit of Eligibility Specialist determining program eligibility for the senior population. Assists in the development of uniform policy interpretations, securing services and timely benefits, and evaluating quality. Maintains a system of management to monitor quality, quantity, and timeliness of benefits.
Role And Responsibilities
- Provides direct supervision and support to assigned team/unit of Eligibility Specialists.
- Analyzes and assesses the effectiveness of services provided to customers in addition to assigned programmatic responsibilities to ensure the identified outcome measures are achieved.
- Ensures agency compliance with policies, appropriate documentation, and reporting requirements.
- Develops and encourages a cooperative team-oriented environment within units(s) and with other agencies and providers.
- Assess assigned staff performance and provide ongoing development and training.
- Interviews, hires, directs, trains. and evaluates employees job performance; recommends employee disciplinary and discharge actions as appropriate.
- Leads and administers a comprehensive system of customer support and public assistance.
- Performs other professional responsibilities as assigned.
- Bachelor's degree in a related field from an accredited college or university AND Two years of related experience, One year of which in a supervisory or team lead role.
- High school diploma or GED AND Four years of related experience, One year of which in a supervisory or team lead role.
- One year of experience at the lower level Eligibility Spec 3 (SST072) or position equivalent.
- Two (2) years of experience at lower level Eligibility Specialist 2/3 with GA DFCS.
- Trained AND worked in two (2) OR three (3) OFI programs.
- Must be Gateway eligibility system trained.
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: @HRHelpline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
What is your highest level of education completed?
- Doctorate Degree
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- High School Diploma
- GED
- None of the Above
Have you been trained in at least (2) OFI programs?
- Yes
- No
Are you trained in Georgia Gateway eligibility system?
- No
- Yes
At least two (2) years of experience in the Eligibility Specialist series with at least one (1) year specific policy knowledge in the program(s) to supervise. The two (2) years can be a combination of work experience as an Eligibility Specialist 2 (SST071) and Eligibility Specialist 3 (SST072) with Georgia Department of Family and Children Services.
- No
- Yes
How many years experience do you have at the lower level Eligibility Specialist 3? Experience MUST be shown on application
- None
- Less than 1 Year
- 1 Years
- 2 Years
- More than 3 Years
How many years experience do you have as an Eligibility Specialist 2? Experience MUST be shown on application
- None
- Less than 1 Year
- 1 Year
- 2 Years or more
- More than 3 Years
Are you aware this position could be a promotional opportunity for current OFI employees only?
- Yes
- No
- Required Question
