Instructional Design Specialist - 00159142

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.  

What we offer.  Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.  

Start your career in public service. The Georgia Department of Human Services (DHS), Office of Enterprise Development (OED), is seeking candidates for the position of Instructional Design Specialist. This position is located in Atlanta, Fulton County, Georgia.

JOIN OUR TEAM!!!

Pay Grade: L

The Instructional Designer is responsible for designing and developing a variety of instructional and training materials. This individual must be versed in using software, design, and writing skills to achieve the learning goals. The Instructional Designer must demonstrate and utilize effective needs analysis, project management, and materials development to ensure the success of high-quality training development and implementation via eLearning/computer-based learning to an LMS. This individual must stay abreast of best practice and emerging learning, methodologies, technologies, and solutions. Must have the ability to succeed in a fast-paced environment with strong leadership, analytical and communications skills.

As an Instructional Designer, you will manage stakeholder relationships regarding instructional design needs. In this role, you will combine your expertise in instructional design and technology to create contextually rich, objective-driven eLearning or traditional learning experiences and courses that focus on real-world, workplace skills. You will take courses and/or programs from concept to implementation.

Under broad supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of  independent judgment. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of junior team members. Provides strategic analysis. Travel, less than 10%, throughout Georgia.

Role and Responsibilities:

• Analyze, design, develop, and/or update on-demand courses and curricula using Articulate 360, iSpring, or other eLearning authoring software.
• Manages the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE and/or Agile methodologies on multiple deliverables with aggressive timelines.
• Designs and develops learning materials for a variety of delivery modalities (eLearning, instructor-led, virtual classroom, etc.).
• Creates learning objectives, design documents, storyboards, scripts, and other learning deliverables.
• Maintain instructional material templates and ensure consistency of information across learning deliverables.
• Uses instructional design expertise to develop effective, engaging, innovative and creative instructional materials that meet audience needs.
• Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content.
• Designs production of learning objectives in a variety of formats including print, graphics, audio, and video to support online coursework and programs.
• Engages with cross-functional teams in the organization.
• Builds rapport with stakeholders and learn the business you are supporting.
• Works with stakeholders and subject matter experts to understand, define, and capture their training requirements and propose appropriate learning strategies that successfully address the needs of the target audience and involve suitable training delivery modalities.
• Performs needs assessment and audience analysis to determine performance gaps and identify opportunities, priorities, and appropriate training interventions.
• Conducts necessary research to develop and deliver training programs to employees.
• Applies project management, communication and problem-solving skills in the design of all training projects to meet aggressive deadlines.
• Coordinates, publishes, and maintains training courses for the Learning Management Systems (LMS) and/or other content management systems; troubleshoots and solves issues.
• Conducts pilot testing; compiles and analyzes the evaluation/pilot data. 
• Reviews metrics to determine effectiveness of training, satisfaction measurements, and return on investment (ROI).
• Mentors new team members and guide them on areas, such as instructional design processes/strategies, stakeholder engagement, creativity, etc.
• Assists the Director and Training Program Manager with the development of department goals, objectives, policies and procedures in a manner that is consistent with the mission of the department.
• Provides management with recommendations for training initiatives and best practices.
• Maintains current knowledge of relevant topics for inclusion in professional learning curriculum.
• Presents on topics related to instructional and course design at state, regional, or national meetings (as needed).
• Identifies learning, trends, technologies, and platforms that enhance training offerings; assist in building business case for investment and roll-out of new technologies.
• Develops and manages project plans.
• Performs other professional responsibilities as assigned.

Core Competencies:

• Demonstrate effective active listening, organizational, planning, critical thinking, and group facilitation skills.
• Work effectively at multiple levels of the organization and with multiple project teams as well as external stakeholders to design course content and curriculum.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Maintain a results-oriented, learning culture.
• Operate within a confidential environment.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Work in a challenging environment with multiple competing deadlines.
• Work with a team and independently at times with accountability for results.
• Demonstrate excellent oral, written, presentation, and interpersonal communication skills with diverse audiences.
• Write content for different training methods and varied audiences.
• Use tools and applications to effectively and efficiently produce desired results.
• Demonstrate knowledge of adult learning theory and instructional design.
• Proofread and edit.
• Mentor and coach adult learners.
• Design, layout, and present techniques.
• Use Adobe Suite and/or standard software applications typically in a corporate office environment.
• Intermediate to advanced proficiency in MS Office suite.
• Use Office 365 tools, including SharePoint Online, OneDrive, Team.

• Associate degree in communication, English, or public relations from an accredited college or university AND three (3) years of experience related to area of assignment; 

• One (1) year of experience required at the lower level Business Support Analyst 2 (GSP131). 

Preferred Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience: 

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

For more detailed information about the Georgia Department Human Services

                   https://dhs.georgia.gov/  

Employment Information
  
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
 
DHS is an Equal Opportunity Employer
  
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: hrhelpline@dhs.ga.gov
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
  
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
  
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
  
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process.  Only applicants who are selected and interviewed will receive notification.
  
This position is subject to close at any time once a satisfactory applicant pool has been identified.

Salary : $50,983 - $66,352