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Senior Manager, Regulatory Compliance - 00059560

Georgia Department of Human Services
Atlanta, GA Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 3/22/2025
Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Office of Inspector General (OIG) - Benefit Investigation Recovery Unit (BIRU) is seeking candidates for the position of Senior Manager, Regulatory Compliance. This position is located in Atlanta, Fulton County, Georgia

JOIN OUR TEAM!!!

Job Description

Pay Grade: O

The Senior Manager, Regulatory Compliance position in the Benefit Integrity Recovery Unit, reports to the Deputy Inspector General for Investigations. The incumbent in this position will work exclusively to provide managerial oversight at the OIG and DFCS operations level in investigating allegations of fraud, waste, and abuse within the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance to Needy Families (TANF) Program. This position will also help develop policies, procedures, and rules based on evolving regulations associated with the SNAP, TANF, Child Care, and IV-E Educational Grant Programs.

Role And Responsibilities

  • Directs programs of regulatory review and enforcement in a variety of areas.
  • Performs investigations and audits as necessary.
  • Develops and implements policies and procedures for assigned area.
  • Directs subordinate managers and staff.
  • Lead the day-to-day administrative operations of the Benefit Integrity and Recovery Unit.
  • Investigates allegations of suspected intentional program violations within the SNAP (also known as Food Stamps), TANF, and CAPS program.
  • Ensures all investigations are conducted in accordance and compliance with state and federal laws and regulations and established DHS policy and procedures.
  • Organizes and evaluates data from various sources, utilizing research methods, interviewing skills, and excellent proficiency in technology to compile clear and concise investigative reports according to established procedures.
  • Coordinates investigative efforts with internal administration, prosecutors, state and federal agencies, and other sources, as appropriate.
  • Ensures all evidence is properly handled within the appropriate chain of custody.
  • Provides expert testimony in administrative hearings and criminal court.
  • Works closely with and provides training to other team members or employees of DHS.
  • Reviews all internal investigations to ensure their compliance with established rules and regulations.
  • Presents data to internal and external partners about fraud, waste, and abuse.
  • Performs other professional responsibilities as assigned by supervisor.
  • Servers as a liaison between BIRU and other Divisions within DHS, state and federal agencies, and law enforcement.

Core Competencies:

  • Excellent knowledge of Food Stamp, TANF, and Childcare Program policies and procedures.
  • Demonstrated experience in interpreting laws, rules, and regulations.
  • Experience generating and managing high-volume, detailed work requiring critical thinking skills.
  • Demonstrated critical thinking skills in managing different programs and projects simultaneously.
  • Demonstrated ability to use proper and effective interview techniques.
  • Demonstrated skill in presenting case reports and testimony in administrative hearings and/or the judicial system.
  • Demonstrated ability to use proper spelling, grammar, and punctuation in reports.
  • Advanced proficiency with the use of the Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
  • Ability to plan, develop, and implement investigative procedures relating to fraud investigations and/or fraud within public assistance programs.
  • A demonstrated ability to write critically.
  • Above average mathematical, problem-solving, and analytical skills.

Minimum Qualifications

  • Bachelor's degree in a related field from an accredited college or university AND three (3) years in a managerial role in the area of assignment;

OR

  • Seven (7) years of experience in the area of assignment, including three (3) years in a managerial role;

OR

  • One (1) year of experience required at the lower level Manager 2, Regulatory Compliance (RCM051) or position equivalent.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

  • Master's degree in Business or Public Administration, Political Science, Psychology, Law, or Criminal Justice from an approved, accredited college or university.
  • Four (4) years of professional investigative experience with a state, federal, or local governmental entity.
  • One (1) year of experience in qualitative and quantitative data analysis.
  • Experience in law enforcement or legal service.
  • Experience in a collection’s environment.

Additional Information

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: @HRHelpline

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863 State Health Benefit Plan

Flexible Benefits: 1-877-342-7339 GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609 ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union

01

What is your highest level of education completed?

  • Doctorate Degree
  • Master's Degree
  • Bachelor's Degree
  • Associate's
  • High School Diploma/GED

02

How many years of experience do you have interpreting and applying state, federal, or agency laws, rules, policies and procedures along with assisting staff involving sensitive and complex cases?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

03

How many years of investigative/case management experience do you have that are involved with social service agencies delivering SNAP, TANF, Medicaid and/or Subsidized Child Care programs benefits?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • 4 Years

04

How many years of experience do you have evaluating and/or interpreting program policies and procedures into a format that can be understood by others and communicated to internal and external customers?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • 4 Years

05

How many years of experience do you have coordinating and/or performing case reviews for compliance with policy, procedures, state and federal regulations and standards to ensure adequate compliance is maintained?

  • None
  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

06

How many years of professional investigative experience do you have with state, federal, or local government agencies?

  • None
  • 1 Years
  • 2 Years
  • 3 Years
  • 4 Years

07

How proficient are you in the use of Microsoft office suite with the use of data mining?

  • None
  • Beginner
  • Intermediate
  • Advanced
  • Expert

08

Do you have ALL of the following: Possession of a valid driver's license, access to a reliable automobile, and proof of automobile insurance for required work-related travel?

  • Yes
  • No
  • Required Question

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