What are the responsibilities and job description for the Social Services Technician 1 (CRRU) 00016062 position at Georgia Department of Human Services?
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service.
he Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS) is seeking candidates for the position of Social Services Technician 1 for the Caregiver Recruitment and Retention Unit (CRRU).
This position will serve DFCS Region 1 can be housed in any of the counties in this region depending on space availability and selected candidate's county of residence. For counties in Region 1 please refer to the regional map here: https://dfcs.georgia.gov/regional-map.
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This position has designated special entry salary and is non-negotiable.
Under direct supervision, provides a broad range of paraprofessional social services to patients/clients/consumers and their families. Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention.
Roles and Responsibilities:
- Provide support to foster, adoptive, or relative caregivers.
- Attend and assist with recruitment events to include logistics.
- Establish, maintain, and leverage community partnerships needed to support caregivers.
- Keep prospective caregivers engaged during the onboarding process to aid in retention.
- Contact prospective foster caregivers upon completion of IMPACT to assist in gaining access to services needed to complete the onboarding process.
- Make home visits to newly approved caregivers within 48 hours of their first placement.
- Make phone contact within 72 hours of a new placement in an existing foster home.
- Provide direct assist to the caregiver in obtaining services for children entering DFCS care.
- Serve as a liaison between caregivers and case managers, providers, and other external partners.
- Link caregivers to community resources.
- Provide increased contacts to foster parents upon initial placement of a child.
- Assist foster caregivers with documentation/applications for services.
- Maintain clear, accurate, and concise documentation of all services and supports provided to caregivers and enter all narratives into the Georgia SHINES data system.
- Provide support to the foster caregiver during moments of crises to stabilize placements.
- Remain knowledgeable about current/emerging demographic and cultural changes to assist customers effectively.
- Use logs, time sheets and case recording to document timely and accurately using computer programs per policy while protecting assigned password/ID.
- Update and maintain policy and procedure manuals with knowledge gained at staff meetings and required trainings.
- Maintains confidentiality of all records and correspondence.
- Engages in required statewide and regional travel.
Core Competences:
- Strong knowledge and experience of Division of Family and Children Services programs and process.
- DFCS social services system knowledge (SHINES).
- Highly organized and self-motivated.
- Ability to provide transportation and evidence of a valid driver’s license for required travel throughout the state.
- High School diploma/GED and one (1) year of job- related experience in a social services-related position.
Preferred Qualifications:
Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience.
- Prior experience working in a child welfare related field.
- Experience using DFCS social services system SHINES.
- Reliable transportation and valid driver's license for work-related travel.
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: @HRHelpline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Salary : $35,360
