What are the responsibilities and job description for the Surgery Scheduler position at Georgia Hand Shoulder & Elbow P C?
Job Description
Job Description
Description : Job Summary :
The Surgery Scheduler will provide administrative support to the clinic operations and Clinic Manager.
Duties / Responsibilities :
- Acts as the primary contact for surgical patients for both GHSE and GSOP, responds to all calls and communications with the patient.
- Schedules, cancels and reschedules appointments in accordance with physician and / or office guidelines.
- Communicates to all parties, case changes, reschedules or cancellations.
- Ensures all surgery related paperwork is completed and routed to the appropriate personnel or entities.
- Submits necessary information and documentation for insurance authorization and obtains authorizations.
- Prepares surgery estimates for both GHSE and GSOP, in accordance with fee guidelines.
- Advises patients of surgery estimate and collects all money owed prior to surgery.
- Maintains files and records as requested.
- Review and report on the following metrics : no show and cancellations, wait times, billing and coding efficiencies in collaboration with the billing department.
- Maintain OSHA compliance in coordination with OSHA Compliance Officer.
- Performs other duties as assigned.
Requirements :
Required Skills / Abilities :
Education and Experience :
Physical Requirements :