What are the responsibilities and job description for the Telemedicine Coordinator position at Georgia Spine & Orthopedics?

Job Description

Description :

Georgia Spine and Orthopaedics is a Comprehensive Spine and Orthopedics Care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.

We are a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients, while having a great time working together.

We are currently in search for a Telemedicine Coordinator to join our team! The role of Telemedicine Coordinator is to support physicians and other providers in the telehealth care of patients .

General Duties / Responsibilities :

Ensure all appointments have been scheduled appropriately with the correct provider, time, and location.
Maintain an active session on the telemedicine platform during all working hours to facilitate technology issues, ensure that patients connect to providers, and be available for any ‘on-demand’ patients who may enter the portal.
Ensure that all necessary paperwork has been completed before the visit.
Explain the Telemedicine appointment process and services offered via telemedicine.
Assist patients with connecting to and using the company’s technology, including, but not limited to, the website, patient portal, and telemedicine site.
Schedule follow-up appointments as dictated by the provider after each telemedicine visit.
Completing an end-of-day report for the Telemedicine Clinics.
Ensure that patient information is updated at each appointment
Scrub / Prep all assigned charts on scheduled days per current policy.
Assist providers with scribing notes and / or sending orders as needed.
Translate English / Spanish as needed.
Maintain a positive work environment.
Other duties as assigned and requested.

Requirements :

Demonstrated skills in collaboration, teamwork, and problem-solving to achieve goals

Demonstrated skills in written and verbal communication and listening

Demonstrated skills in providing excellent service to customers

Demonstrated ability to communicate effectively with both internal and external customers.

Ability to positively represent telemedicine to external organizations and participants.

Possesses problem solving and decision-making abilities

Good working knowledge of MS office and general technology platforms.

Ability to prioritize workload and meet deadlines, develop and carry-out project assignments

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Telemedicine Coordinator

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