What are the responsibilities and job description for the Customer Service Liaison position at GEORGIA SURGICARE, LLC?
**Surgical Group Seeks Customer Service Representative**
GEORGIA SURGICARE, LLC is seeking an experienced customer service representative to join our team. As a key member of our support staff, you will be responsible for delivering exceptional patient experiences and ensuring seamless support throughout the patient journey.
**Key Responsibilities**
- Provide patient-centered support, addressing their concerns and needs
- Collaborate with clinicians and administrative staff to identify and implement process improvements
- Maintain accurate records and documentation using CRM tools and other software
**Requirements**
- Bachelor's degree in a related field (e.g., healthcare administration, communications)
- At least 3 years of experience in a healthcare customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with competing priorities
- Bilingual in English and Spanish (preferred)
**Benefits**
- Comprehensive benefits package, including health, dental, and vision insurance
- Competitive compensation and opportunities for growth and advancement
- Flexible scheduling and work-life balance
