What are the responsibilities and job description for the Medical Support Specialist position at GEORGIA SURGICARE, LLC?
**GEORGIA SURGICARE, LLC: A Leader in Surgical Care**
We are committed to providing the highest quality healthcare services to our patients. As a key member of our team, you will play a vital role in delivering exceptional patient experiences.
**Job Summary**
This role involves working closely with patients, clinicians, and administrative staff to provide seamless support and ensure smooth patient workflows.
**Key Responsibilities**
- Provide expert-level support to patients, addressing their concerns and needs
- Collaborate with cross-functional teams to identify and implement process improvements
- Maintain accurate records and documentation using CRM tools and other software
**Requirements**
- Bachelor's degree in a related field (e.g., healthcare administration, communications)
- At least 3 years of experience in a healthcare customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with competing priorities
- Bilingual in English and Spanish (preferred)
**Why Join Our Team?**
- Contribute to a dynamic and growing organization
- Develop your skills and expertise in a supportive and collaborative environment
- Enjoy a comprehensive benefits package and competitive compensation
