District Manager, South Carolina

Why J.McLaughlin?

J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement.

Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.

Overview

J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has a reputation for being “local and loyal”, building meaningful relationships within each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.  

We are looking for a highly motivated, results driven District Manager for our South Carolina district with a passion for classic American Sportswear and the ability to lead the team to achieve goals, while upholding the ideals and standards of the company. The ideal candidate should be sales driven and lead by example in building impactful relationships. The District Manager assumes responsibility for creating the overall vision for each store in their district, establishing benchmarks for store management teams, and implementing policies and programs that will help teams achieve their goals. As Brand ambassadors, District Managers are the experts in experts in taking care of clients, driving the business, and creating a unique shopping experience with new and existing customers.

About the Role

Essential Functions:

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with teams, clients, and our communities
• Motivate and engage the store teams by setting clear goals and expectations to achieve objectives and contribute to the overall success of the stores
• Ensure exemplary client service and create a customer-centric, friendly retail environment that fosters loyalty within our communities
• Proficient in business acumen to effectively make business decisions for each location
• Manage store operations and ensure all aspects run efficiently to create a profitable and productive business

Additional Job Responsibilities:

• Manage all aspects of the district, including hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, and inventory management
• Create and foster a culture of kindness that is client and team focused
• Recruit and hire top talent
• Train and develop teams on selling skills, product knowledge, and operations.  Hold teams accountable for achieving goals
• Conduct performance appraisals and coach in the moment to maximize sales and motivate team
• Address performance and behavior issues that are impacting the success of the store
• Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store
• Strategize and implement a client outreach plan utilizing clienteling tools
• Ensure effective use of the POS system to provide exemplary service
• Partner with community organizations and charities to host store events and trunk shows, continuing to build our reputation of being a local and loyal retailer
• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions for the client
• Monitor sales trends, strategize, and execute plans to maximize sales and profitability within each location
• Review performance, sales categories, and develop plans to fill in any gaps between actual performance and company projections
• Effectively communicate needs of the business with the EVP and VP of Retail, corporate office, and store teams
• Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships with corporate office teams
• Respond to customer questions, inquiries, and concerns to resolve all issues in a timely manner
• Communicate and ensure execution of all direction from Retail Operations and the Corporate Office  
• Partner with store managers to plan and prioritize the workload and ensure the customer is the top priority
• Merchandise the sales floor to maximize sales while adhering to visual directive and standards
• Ensure store teams maintain a clean and organized store to ensure a great place to work and shop
• Partner with Human Resources on employee relations and performance issues to ensure they are handled in accordance with company policy
• Ensure each store is compliant with corporate policies, local, state, and federal laws
• Adhere and enforce company policies and procedures and standards of professionalism
• Lead by example and maintain the highest level of integrity at all times
• Other related duties as required.

What we are looking for

Skills & Requirements:

• 5 years of retail management preferred
• 2 years of managing multiple store locations preferred
• Bachelor’s degree or equivalent experience
• Strong management and leadership skills
• Strong analytical and problem-solving skills
• Team player with strong communication and interpersonal skills
• Proven track record in achieving sales goals and being accountability for results
• Positive and self-motivated
• Consistently demonstrates accountability, reliability, and professionalism
• High energy and results driven
• Adapts positively to change
• Ability to multi-task, while keeping the customer the top priority
• Able to work various shifts, including weekends and holidays
• Proficiency  in federal as well as applicable state and local employment laws.
• Comfortable standing for long periods of time; must be able to lift up to 30 pounds

Equal Opportunity

J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.