Home Care Case manager

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary
We are seeking a Home Care Case Manager As a Case Manager, you will play a crucial role in ensuring the highest level of care and service to our clients. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Maintaining a fully staffed caseload at all times

Meeting all client needs and ensuring caregivers are appropriately matched and trained

Updating your supervisor on client birthdays within your caseload so a gift can be arranged

Ensuring client compliance with care plans, care assessments, and all necessary reports

Conducting 24-hour check-in calls following the start of service

Conducting a 10-day courtesy call with case managers after service initiation

Completing 30, 60, and 90-day reports for your clients

Performing bi-monthly home visits for quality assurance

Leading the initial intake process for new clients assigned to you

Ensuring care plans are updated annually for each client

• Qualifications
• High school diploma or GED
• Previous experience as a Home Care Case Manager or in a similar position is preferred
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Ability to multitask and prioritize projects
• Excellent customer service and interpersonal skills