Regional Customer Service Representative

Geotech Environmental Equipment, Inc. is an international leader in design, manufacture, and distribution of equipment used for sampling, monitoring, and remediating; groundwater, soil, and air pollution. State-of-the-art manufacturing, machining, and extrusion capabilities allow Geotech to innovate cost-effective solutions to tough environmental problems. Our business is focused on partnering with government agencies, environmental consultants, engineers, scientists, and field professionals. We strive to provide performance driven technology, expert service, and total solutions to projects through our "first time right" methodology.

We are a family owned and operated business, with 10 regional and 2 international offices, committed to providing our partners with the tools they need to better the environment.

In this role, you will:

• Assist walk in clients at our Lansing Regional Office with equipment pickups and drop-offs
• Enter orders for EPA Region 5 clients in person and over the phone
• Contact perspective clients in EPA Region 5 to drive business
• Become a subject matter expert on Geotech’s extensive line of proven technology and equipment
• Respond to sales inquiries from prospective customers
• Build relationships with both new and existing customers
• Identify prospects, understand their projects, develop relationships, and recommend solutions that will meet the needs of their project
• Engage with clients from start to close of the sales cycle
• Maintain a sales pipeline of quotes for follow up
• Update and maintain the CRM in order to maximize efficiency
• Sales training through 3rd party resources

What you will bring to this role:

Sales – A background in working with customers in B2B, retail or call center sales. You love talking to with customers and building long term relationships through understanding their project needs. You are fearless when it comes to picking up the phone and reaching out to both new and existing customers.

Independent – Ability to take ownership of assigned tasks and work autonomously. Take incoming calls with high level professionalism and courtesy. Escalate questions as needed to leadership team.

Organization – Ability to navigate thousands of contacts within the CRM. Create outreach campaigns based on product releases. Manage and plan your day in order to achieve quarterly quota and metrics.

Team Player – We operate as a tight knit sales unit. The ability to jump in and assist colleagues/regions when needed.

Minimum Requirements

• 3 year sales experience (B2B, Retail, Call Center, ETC)
• Experience working with CRM or database software
• Motivated self-starters with a desire to grow with the Company.

To learn more about Geotech, please visit: www.geotechenv.com

This is an excellent opportunity to grow your skills while making an immediate impact and contribution to the business. If you are a team player with a passion for your work, you are strongly encouraged to apply.

Pay level dependent on candidate's relevant experience/training and work performance

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Lansing, MI (Required)

Work Location: In person

Salary : $23 - $25