Director, IT Project Management Office

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2 billion in sales, over 800 locations and growing, our 10,000 team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

The Boyd IT team is looking for an accomplished PMO leader to join its leadership team take our IT PMO organization, processes, and most importantly, the results they deliver to the next level. We are looking for an individual who has been there, done that; has a bias towards action; a track record of impactful delivery; the maturity to balance the right academic answer with the pragmatism needed to instill and sustain the proper PMO disciplines; an affinity to attract and develop people; and the emotional intelligence to manage senior stakeholder relationships. Initially this role will be primarily focused on traditional PMO and running the IT organization disciplines. At the same time, we have a growing Product Management discipline that this leader will shape and evolve as well.

The Boyd Group has an impressive track record of growth, both organic and through acquisition. The vision is to keep growing while delivering top-tier financial results. Leveraging technology is a key component of our growth and operating strategy, and we are in the process of maturing our overall IT organization, including the PMO, to reach our aspirations.

To summarize, this is not an “admin PMO” role. This is a “drive results” and “develop the organization” PMO leadership role. Must have a track record of delivery as well as developing others and being able to develop related PMO processes that get adopted and work.

Responsibilities

• Serve as a key member of the IT leadership team
• Oversee our Project, Program, and Portfolio management disciplines. Responsible for driving execution as well as continually developing our capabilities in these areas.
• Drive accurate and timely reporting of our IT portfolio investments
• Facilitate overall IT Governance and Prioritization, including various intake mechanisms. Build and mature our discipline in a pragmatic manner that works for Boyd.
• Drive the development and refinement of our resource planning and forecasting discipline. As it sustains, will be responsible for overseeing and coordinating overall IT resource planning and forecasting for internal and external (e.g., staff augmentation, project, outsourcing, etc.) resources.
• Driving various IT disciplines and methodologies (e.g., project management, estimating, Agile Scrum) to drive proficient value creating delivery and ongoing support
• Design, develop, and continually enhance the PMO organization
• Drive and sustain the processes to develop appropriate business cases for various levels of IT investment.
• Coordinating overall IT budget management and forecasting, operating expense and capital, with Finance business partners
• Lead our overall IT internal communications efforts such as balanced scorecard, major project portfolio summary, quarterly newsletters, department wide metrics, project business case results, IT updates for corporate intranet, etc.
• Serve as the IT focal point for IT vendor management, coordinating with Legal and Procurement. Will drive various supplier disciplines such as scorecard reporting, quarterly business reviews for key suppliers, coordinating major RFP efforts, etc.
• Oversee and enhance our Business Relationship and Account Management (BRAM) program
• Manage key service provider relationships.
• Over time, will work to develop organization change management capabilities in IT to leverage for technology initiatives.
• Serve as an overall IT ambassador and have senior IT business partner responsibilities for key company senior executives
  
  

Experience And Qualifications

• Track record of delivery of complex IT projects, leadership role in efforts > $3 - 5M
• Customer centric and value creating mindset. Not interested in someone that does process for process sake.
• Proficiency in traditional IT project management disciplines as well as current product management disciplines.
• Business acumen. Understands fundamental financial concepts (e.g., NPV, ROI, DCF). Can gain understanding of what levers drive our business, can develop business cases and teach others to develop them.
• PMO visionary with pragmatic bias towards action
• Multiple full life cycle system implementation experiences
• Talent magnet. Demonstrated ability to attract, develop, and retain key talent.
• Ability to successfully work in a technology and overall ecosystem environment that spans leading edge innovators to embedded technology laggards
• Have a strong bias for action and help infuse a managed sense of urgency within the PMO and broader IT organization.
• Experience managing multi-million dollar budgets
• Demonstrated experience managing consulting firms, staffing firms, technology vendors, etc.
• Experience in the auto repair industry, retail, or field service industries a plus
• Prior experience with CCC a plus
• Prior merger and acquisition as well as acquisition integration experience a plus
  
  

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
  
  

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details:

$190,000 - $225,000 / Year

Supplemental Pay:

Compensation is commensurate with skill, education and experience.

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Flexible PTO Plan
• 2 weeks of paid parental leave for Full Time employees who work a minimum of 30 hour per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free prescription or non prescription safety glasses each year
• Annual Voluntary Uniform Stipend