What are the responsibilities and job description for the Agency Support Specialist position at Gerber Life Insurance Company?
Join the Gerber Life Family as an Agency Support Specialist and become the voice that connects our trusted brand to our valued agents. In this dynamic role, you’ll be the key liaison, ensuring that every interaction is handled with the utmost professionalism and adherence to regulatory standards.
What You’ll Do:
Be the Expert: Master our products and services to confidently guide our agents. Your knowledge will be the cornerstone of our operations, from policy details to compliance nuances.
Drive Agent Success: Your interactions will shape the agent experience. Whether it’s through calls, emails, or processing critical tasks, your support ensures our agents thrive.
Navigate with Ease: Juggle various responsibilities with finesse, from application assistance to licensing queries, all while collaborating with our dedicated teams.
Impact the Bottom Line: Your understanding of commissions and financial transactions will directly influence our agents’ success and, in turn, our company’s growth.
Why You’ll Love It Here:
Make a Difference: Your work has a direct impact on our agents’ success and our company’s growth.
Collaborate and Grow: Join a team where your contributions are valued and opportunities for growth are abundant.
Comprehensive Training: We equip you with the tools and knowledge, including a deep dive into our systems like SalesForce and Agent Portal, to excel in your role.
Who We’re Looking For:
Customer Service Pro: With at least one year of experience, you’re ready to take on this vital role.
Tech-Savvy Multitasker: You’re comfortable navigating multiple systems and can type at least 30 w.p.m.
Educational Foundation: A high school diploma is required, and additional experience in contact centers or the insurance industry is a plus.
The Environment You’ll Join:
Office Setting: A professional environment where your communication skills shine.
Team Interaction: Engage with colleagues and agents, making meaningful connections daily.
Ready to be a part of something bigger and make a real difference? Apply now and let’s grow together with Gerber Life!
Salary : $37,000 - $40,000
