Business Development Associate - Big Box

Reporting To: Business Development Manager

Role Location: Atlanta, Georgia (Remote)

Travel: Up to 10%

About Our Company

Gerber is proudly celebrating over 90 years of manufacturing tried and true, high-quality kitchen and bathroom plumbing products. We earn the trust of trade professionals and homeowners alike who find value in products that have both style and substance–performing without exception for years to come, all while being surprisingly affordable.

Who We Are

At Globe Union/Gerber, we live by our core values—Humility, Enthusiasm, Accountability, Resourcefulness, and Transparency. As a [TITLE], you will:

• Show Humility: Value input from all team members and recognize opportunities for growth.
• Be Enthusiastic: Embrace challenges and continuously seek to deepen your business knowledge.
• Take Accountability: Own your work and commitments, and proactively address challenges.
• Be Resourceful: Prioritize effectively, leverage resources, and collaborate for maximum impact.
• Practice Transparency: Communicate openly, seek clarity, and uphold integrity in all interactions.
  
  

These values are integral to our culture and your success in this role.

Position Summary

The Business Development Associate supports Big Box customer accounts by collaborating with internal and international teams to manage daily operations, forecasting, reporting, and supply chain initiatives. Key responsibilities include generating and analyzing sales reports, supporting category management processes, coordinating product launches, and maintaining customer databases. The position also involves liaising with external and internal stakeholders, providing logistical assistance, managing projects, and preparing comprehensive presentations for customer product line reviews. A proactive approach to communication, attention to detail, and the ability to balance multiple priorities are essential to succeed in this dynamic role.

Responsibilities

• Support Account Manager(s) and international teams with daily operations for Big Box customers.
• Liaise with customer assistants, replenishment teams, and external/internal analysts.
• Conduct regular communication and after-hours calls with domestic and international support teams.
• Follow up on pending issues from weekly support team calls.
• Prepare reports, including:
• Monthly forecasting for SKUs, promotions, and new product launches.
• Sales budget versus actual performance for internal reporting.
• Weekly point-of-sale reports with SKU performance analysis.
• Annual internal sales budget support.
• Monthly order replenishment and management reports.
• Perform category management analysis for quarterly business reviews to recommend product mix improvements.
• Assist with direct import logistics, including orders, forecasting, and PO/PI status tracking.
• Oversee new product execution internally and externally until store placement.
• Coordinate product assets for customer database placement.
• Generate weekly reports and agendas for conference calls.
• Monitor and report competitor updates on in-store and online pricing and products.
• Manage product onboarding and maintain customer database integrity, including photos, descriptions, dimensions, pricing, and marketing attributes.
• Support customer product line reviews with presentations, analysis, and sample preparation.
• Communicate with third-party vendors to manage store displays and parts.
• Perform other duties as assigned.
  
  

Requirements

• Bachelor's degree in Business, Marketing, or a closely related field strongly preferred
• Experience with customer product line review, preferred but not required
• Minimum of 2 years relevant experience
• Proficiency is MS Office suite, with advanced Excel skills
• Experience and proficiency in Home Depot and Lowes systems is a plus (IDM, FlexPLM, etc.)
• Previous big box vendor experience strongly preferred
• Detail-oriented; Key to success in this role is precision, follow up and consistency
• A highly motivated approach combined with exceptional problem-solving capabilities, alongside a deep passion for analyzing large datasets and creating visualizations.
• Proficient in collaborating within a team environment while also demonstrating the capability to manage time and projects autonomously.
• Ability to articulate ideas clearly in both oral and written communication
• Strong interpersonal, influencing and leadership skills
• Bright, highly analytical, goal-oriented with high standards for quality and performance
• Flexibility to effectively work with others from different cultures, work habits, and management styles
• Hardworking, action-oriented, and results driven
• Demonstrates a “roll up your sleeves” initiative to get the job done
• Willingness to cooperate and accept added responsibilities
• Ability to travel as needed