What are the responsibilities and job description for the Service Assistant position at Germain Cadillac of Easton?
Germain Cadillac of Easton - Service Assistant - Columbus, OH
- Full-Time
- Pay based on experience
Germain Offers:
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Paid Vacation
- Paid Company Holidays
- Company Outings and Activities
- Ongoing Professional Development
- Employee Discounts
- Family-Friendly and Inclusive Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
- CLOSED on Sundays to create a schedule that allows you a job and a life
Responsibilities:
- Greet guests upon arrival with a warm and friendly demeanor.
- Answer phone calls promptly, providing information and assistance as needed.
- Handle guest inquiries and resolve issues in a timely manner.
- Assist service customers with reviewing repair orders, loaner vehicles and payments.
Qualifications:
- Previous customer service experience required
- Excellent communication skills; both written and verbal
- Ability to multi-task in a fast-paced work environment
- Prompt and courteous demeanor focused on customer satisfaction
- Positive and hardworking personality
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
