What are the responsibilities and job description for the Digital Banking Analyst position at German American?
Job Title : Digital Banking Analyst
Summary of Duties and
Responsibilities :
As a Digital Banking Analyst , you will be a key component to the success of our services
by ensuring Digital Banking products are functioning as expected. You will also
be primarily responsible for supporting and maintaining crucial applications
including online banking, mobile banking, debit card and ATM services, and
supporting our internal staff to resolve specific issues and inquiries.
What You'll Do :
- A Day in the Life - Your focus will be supporting our internal and external customers in a variety of ways including providing escalated support for critical Digital Banking services and equipment, managing application updates and hotfixes, as well as coordinating small-scale projects to meet deadlines. As a Digital Banking Analyst, you will also work with various business units to communicate product release information, improve processes linked to Digital Banking, and analyze reporting to measure customer trends. As you gain experience, you will flex your communication and decision making skills as you take ownership of critical systems, manage vendor relationships, communicate with stakeholders, and so much more!
- You're Part of a Team - You are a member of the Digital Banking team focused on providing and maintaining exceptional digital banking tools for our customers. You will also collaborate with vendors and various departments to ensure effectiveness of applications and proper resolution to inquiries.
What it Takes :
Bonus Points :
What we can offer you :
This position is available at any of the following locations :
4424 Vogel Road, Evansville, IN 47715
1311 W 12th Avenue, Jasper, IN 47546
101 Huntington Drive, Louisville, KY 40223
1805 Campbell Lane, Bowling Green, KY 42104
About Us :
German American Bancorp and its family of financial services companies employ talented, compassionate people
throughout the organization, truly making German American special. Delivering genuine, customized, personal service
with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment
to life with each and every interaction.
