What are the responsibilities and job description for the Equipment Engineer Supervisor position at Germer International - Pharmaceutical Recruiting?
This is a on-site, Monday through Friday engineering position that will report into the same account every day.
Reporting to the Director of Services, the Equipment Supervisor is responsible for providing leadership to assigned engineers to organize workflow to provide excellent and efficient customer services. This individual will also perform preventative maintenance, calibration, and validation of equipment ranging from centrifuges and incubators to HPLC and mass spectrometers.
Responsibilities:
- Oversee the engineering work schedule of multiple locations, or a single facility with multiple engineers
- Collaborate with the Director, Service on site specific metrics, KPIs, and performance of the engineers
- Deliver service solutions within assigned area for all instruments, equipment and laboratory supplies, within assigned install base
- Install, maintain, troubleshoot, and support multi-vendor product suites of chromatography and mass spectrometry equipment systems
- Manage customer expectations by communicating work performed and providing a follow-up plan when necessary
- Deliver system level training to employees and customers at customer sites
- Audit work orders for accuracy and timely documentation of work performed
- Train, motivate and coach employees to ensure attentive, efficient customer service, and safety procedures
- Ensure compliance with company and customer site safety policies and procedures
Qualifications:
- Minimum Bachelor’s Degree in Chemistry or Sciences required
- 5 years’ experience in a related field required
- Knowledge of mass spectrometry and liquid chromatography instrumentation is required
