What are the responsibilities and job description for the Club Concierge & Communications Associate - The Beloit Club position at Geronimo Hospitality Group?
Job Type
Part-time
Description
STEP INTO THE BIG LEAGUES
Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.
THE BELOIT CLUB
Regarded as one of the best country club lifestyles in Wisconsin, the Beloit Club offers our members an award-winning 18-hole golf course, family-friendly pool areas, a stunning clubhouse facility spanning 24,000 square feet and incredible dining experiences at every stop.
PERKS OF THE JOB
We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24 / 7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.
YOUR ROLE IN CREATING GERONIMOMENTS
In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.
As the Club Concierge & Communications Associate, you are responsible for effectively performing essential administrative tasks in support of our ever-growing golf and social club. This position will lead all department's marketing efforts, designing and working with GHG Marketing team to ensure high quality marketing pieces are used in club communications. Support is needed with membership programs, membership communications, marketing purchases and invoicing, etc.
WHAT YOUR DAY WILL LOOK LIKE
- Follow and perform standard operation procedures for each department.
- Lead each department's marketing and promotional efforts.
- Design and / or work with GHG Marketing Department to produce and manage various programs.
- Create and maintain social events on Member Central.
- Order marketing pieces as needed; manage those invoices by coding and submitting to accounting in a timely fashion.
- Accept member payments on account.
- Input new member information.
- Send event confirmations and manage these registrations.
- Record and manage daily dining reservations / pool reservations.
- Welcome members and guests.
- Answer phone calls / questions and transfer / take messages as needed.
- During lunch hours, seat reservations and walk-ins.
- Provide a warm thank you when members / guests depart.
- Understand and be able to communicate all programs offered by the club.
- Answer prospective membership questions and schedule prospective membership tours.
GHG24
Requirements
WHAT IT TAKES TO SUCCEED
Education
Experience and / or Training
Technology / Equipment
YOU'LL STAND OUT IF YOU BRING
Education
MANDATORY REQUIREMENT
JOIN A TEAM THAT MAKES AN IMPRESSION
At Geronimo Hospitality Group, we are cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.
