Senior Vice President of Hospitality Operations

Job Type

Full-time

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Senior Vice President of Hospitality Operations, you are responsible for the overall strategy, growth and financial success of the company’s hospitality portfolio and will also assist in evaluating future acquisitions and managing new property openings. As the leader of the hospitality divisional leaders' team, you will be responsible for the overall performance and financial results of operations within each Geronimo Hospitality Group property, as well as the development and execution of strategies that support, strengthen, and grow the quality of customer service, efficiency, and profitability of each of our hospitality assets. You will also be responsible for the overall property maintenance and corporate culture and report directly to the Chief Operating Officer.

What Your Day Will Look Like

• Leads the Hospitality Divisional Leaders team.
• Accountable for the performance and results of operations within Geronimo Hospitality Group.
• Primarily provides leadership through subordinate managers.
• Represents Geronimo Hospitality Group as an active and engaged member of Ironworks Asset Management’s Department Leadership Team.
• Oversee performance measurements to ensure that each property operates within approved budgets and is competitive in their respective comp sets.
• Participates in and integrates Living as a Leader concepts into all levels of management.
• Manage and coordinate various Business Development projects, including but not limited to planning, proformas, timelines, team coordination and synergies.
• Works closely with the Development Department to achieve company Business Development goals.
• Guides Leaders through the annual budgeting process and ensures financial responsibility and adherence to budgetary goals.
• Works with Executive Management and Department Head teams to strategize, brainstorm and implement company vision and strategy.
• Directs Leaders in revenue growth, market share performance and sales initiatives to achieve desired outcomes.
• Develop and train effective Leaders who embrace accountability for their division’s performance.
• Provide leadership oversight on special projects, transitions, and new property openings.
• Ensure that operating plans and budgets for each location are completed on a timely basis and each operations team is successfully implementing such plans for maximum performance.
• Design and implement monthly reviews of operating and financial performance to be presented to the COO.
• Develop a cost-effective approach to repair, maintenance, and construction services, ensuring the highest value-added services in these areas. Work with Hendricks Commercial Properties Facilities team to protect and maintain assets.
• Regularly travel to each property for property inspections, evaluation of customer service levels and overall performance.
• Will perform such other duties, or assignments, as from time to time may be assigned by the Chairperson, President/CEO or COO.
  
  

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Requirements

WHAT IT TAKES TO SUCCEED

Education

• Bachelor’s degree in hospitality management or business Administration or equivalent of education and work experience
  
  

Experience

• Minimum 10 years of Full-Service Dining, Luxury Hotel, and/or Full-Service Resort Management experience; must include Senior Leadership experience.
• Minimum 5 years overseeing multiple Full-Service Dining, Luxury Hotel and/or Full-Service Resort properties.
• Experience in analyzing financial reports and establishing operational budgets.
• Experience in a complex, fast paced environment.
• Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
• Effectively convey ideas, vision, and goals to a diverse group of personalities.
• Opera and Toast POS knowledge and experience preferred.
• A demonstrated record of success in achieving financial, operational and customer service goals.
• Must have a valid driver’s license and reliable transportation to commute.
• Technology/Equipment: Proficiency in Microsoft Office including Word, Excel, and Outlook.
  
  

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).
  
  

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.