What are the responsibilities and job description for the Welcome Desk Associate- be FITNESS position at Geronimo Hospitality Group?
About Geronimo Hospitality Group
We are a collection of award-winning boutique hotels, restaurants and clubs that push boundaries and value hard work every day.
beFITNESS
We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.
Perks of the Job
- Employee Discounts
- Paid Time Off
- Training & Development Opportunities
- 401K
- Medical Benefits
- 24/7 Online Care
- Pet Insurance
Your Role in Creating Geronimoments
In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression.
Responsibilities
- Greet and check in members and guests upon arrival to the Club
- Book appointments and reservations for members
- Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
- Perform opening and/or closing duties, as required
- Answer and transfer phone calls
- Provide membership sales team with guest/prospect lead contact information
- Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris
Shift Availability
- Day shifts: 8am-12pm, 12pm-4pm, or 8am-4pm
- Evening shifts: 4pm-close
- Weekend shifts: 6:15am-1pm, 8am - 2pm, or 1pm - 5:30pm
Requirements
- You are 16 years of age or older
- You have previous customer service experience
- You have basic computer knowledge
- You are punctual and can maintain a positive and professional attitude
- You are able to deal with unpleasant or angry people with the need to problem solve difficult situations
- You are able to adapt to a frequently changing environment
- You are able to stand for long periods of time
- You are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
- You are able to occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Mandatory Requirement
U.S. Work Authorization is required.
