What are the responsibilities and job description for the Parts Counterperson position at Gerry Lane Buick?
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Automotive Parts Experience Preferred
What We Offer:
- Competitive Compensation
- 401K With Company Match
- Vision / Dental / Health Insurance
- Bonus Incentives
- Paid Training
- Great Culture
- Promote From Within!
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Responsibilities:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Be able to read and understand the parts catalog when looking up parts
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Set up orders for daily shipment, delivery, or pick-up
Qualifications:
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
