What are the responsibilities and job description for the Processing Assistant position at Gershman Mortgage?
Processing Assistant
Benton, KY (in-office position)
About Gershman Mortgage
Communities, families, and homes are at the heart of what we do at Gershman Mortgage. Our founding principles are based on the core values of honesty, integrity, the entrepreneurial spirit, and putting our customers first. We are passionate and committed to customer service and strive to ensure that we exceed the expectations of our customers. We are a customer-centric company devoted to creating and maintaining long-lasting relationships.
Utilize Your Talents at Gershman Mortgage to Support Operations!
As a critical member of our support team, you'll be the supporting force for our Processors and Loan Officer Assistants. You'll help gather loan documentation and assist processing to get the loan ready for underwriting faster. This is your chance to be the behind-the-scenes hero, contributing to a thriving branch atmosphere.
Essential Processing Assistant Functions:
- Loan File Preparation: Supporting Processors and Loan Officer Assistants, you will receive loan applications and begin the review pre-process by executing various support activities with precision inside and outside of Encompass, including making updates, tracking and organizing loan files, and communicating effectively with borrowers, processors, loan officer assistants, underwriters, closers, and others to help move loans through the pipeline promptly. Order all documents as required, such as VOE, title, appraisal, survey, etc.
- Accuracy & Completeness: You will ensure all necessary information is collected and adhere to all lender and regulatory guidelines when completing assistant requests. Your primary responsibility is to support the other operational positions with accuracy and completeness.
- Communication: Act as a critical point of contact for the loan officer, borrower, and internal departments. You will focus on building relationships, keeping all parties updated, and ensuring smooth communication.
- A Culture of Excellence: Embraces a dynamic, collaborative environment where passion, creativity, and teamwork fuel our success.
Experience Desired:
- A proactive communicator, continually expanding creative ways to support others.
- A productivity powerhouse fueled by self-motivation and attention to detail.
- A lifelong learner, constantly honing your skills and staying ahead of the curve.
- BA/BS or 2 years of loan officer support experience in retail residential mortgages.
- Experience with Encompass LOS is strongly preferred.
- You believe in the power of homeownership to transform lives.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
An employee must meet the physical demands described here to perform the essential functions of this job successfully. No or minimal physical effort is required—no or limited exposure to physical risk. Work is typically performed in a typical office work environment.
EEO Statement
Gershman Mortgage is an Equal Opportunity employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
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