Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

Under the direction of the AVP of Infrastructure and Operation, the Infrastructure Manager oversee and manage Gesa’s IT Infrastructure. This This role encompasses the management of the network, data center, servers, backups, storage, and telecommunications. The Infrastructure Manager will be responsible for design, strategy, availability, security, and scalability of our IT infrastructure, supporting business operations and growth.

What You Will Be Doing:

• Oversee the design, implementation, and support of Gesa’s datacenter and cloud based IT infrastructure
• Ensure high availability, reliability, performance, and security across all infrastructure
• Monitor and respond to incidents and problems using diagnostic/monitoring tools. Accountable for Identifying cause, recommend solutions, and coordinate and report status of repair/resolution
• Manage relationships with third-party vendors and service providers for IT infrastructure and services
• Oversee server operating system configurations, upgrades, and patches
• Implement and oversee disaster recovery and business continuity plans
• Ensure backup systems, recovery strategies, and risk management plans are in place, tested, and operational
• Oversee the management of storage solutions, including SAN, NAS, and cloud storage
• Oversee the organization's telecommunications systems
• Ensure reliable and secure communication channels
• Perform other duties and responsibilities as assigned
• Lead and mentor a team of IT professionals, providing guidance and support
• Foster a collaborative and innovative team environment
• Provide technical and interpersonal leadership, promoting accountability, innovation and teamwork within the Corporate IT infrastructure team to deliver results
• Conduct performance reviews and identify professional development opportunities
• Plan and execute infrastructure projects, ensuring they are completed on time and within budget
• Coordinate with other departments to align IT infrastructure projects with business goals
• Stay updated with the latest technologies and industry trends, driving innovation to improve IT systems and operations
• Identify cost-saving opportunities and optimize spending
• Implement and maintain security measures to protect the organization's IT assets
• Ensure compliance with industry standards and regulations
• Partner with the Information Security team to conduct regular security audits and vulnerability assessments
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure

About You:

• Proven leadership and decision-making capabilities
• Excellent problem-solving and analytical abilities
• Ability to manage multiple complex projects simultaneously and meet deadlines
• Excellent communication and interpersonal skills
• Relevant certifications (e.g., ITIL, PMP, AWS Certified Solutions Architect, CCNP) are highly desirable
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

What You Will Need:

• Four (4) year degree in the field of Computer Science, Information Technology, or a related field required; work experience will be accepted in lieu of a degree
• Minimum of five (5) to seven (7) years experience in IT infrastructure management or a similar role
• Strong technical knowledge of network, server, storage, backup, and telecom systems
• Experience with data center management and cloud technologies

Leadership Core Competencies:

Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other. We believe that every team leader, no matter their position or years of experience, must model and continue to strengthen these competencies which are foundational to our view of leadership and support the achievement of our strategic goals.

• Leading Others
• Developing Others
• Emotional Intelligence
• Social Responsibility
• Performance & Results Orientation

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

Richland, WA: $123,157.85 - $184,736.77

Spokane, WA: $112,223.27 - $168,334.91

Tukwila, WA: $139,271.96 - $208,907.94

Lynnwood, WA: $132,365.91 - $198,548.87

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)