What are the responsibilities and job description for the Business Service Technician position at Gesher Human Services?
DEPARTMENT: | Workforce Development |
SUPERVISOR: | Eligibility Supervisor, Program Manager |
Gesher Human Services helps people meet life challenges affecting their self-sufficiency through counseling, training and support services in accordance with Jewish values of equal opportunity, compassion, responsibility and the steadfast belief that the best way to help people is to make it possible for them to help themselves.
GENERAL JOB DESCRIPTION |
This role involves collecting, auditing, and managing documentation for programs like the Going Pro Talent Fund (GPTF) and other Michigan Works initiatives. Responsibilities include data entry, reporting, and maintaining accurate records using systems like OSMIS and Salesforce, as well as tracking and reporting on customer and employer activities to ensure compliance with funding requirements. The position also includes marketing, eligibility determination, and maintaining communication with partner employers to support program delivery. |
QUALIFICATIONS |
Required: High school diploma or GED and 1-2 years post high school technical training or college coursework required. Bachelor’s or Associates degree in Business Administration or related field strongly preferred. Other: Certified Career Development Facilitator and/or BSP Certified preferred. Ability to respond effectively to multiple requests and changing project flow. Interpersonal skills sufficient to communicate with participants, employers, public and staff. Composition and computer skills sufficient to complete reports, letters and data input tasks. Basic accounting or bookkeeping experience. Intermediate to advanced level of proficiency using MS Excel, Word and PowerPoint, databases both pc and web based. |
DUTIES AND RESPONSIBILITIES |
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WORKING CONDITIONS |
Accommodation(s): As appropriate and fiscally reasonable. Physical Requirements:
Environmental Conditions:
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NON-EXEMPT |
This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act |
The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.
This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”
Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
