What are the responsibilities and job description for the Engagement Director (Public Sector - Fed/Civ & Defense) position at Get E-Cube?
Engagement Director (Public Sector - Fed / Civ & Defense)
Apply remote type Remote Customer-Based locations Virginia - Mclean Illinois - Chicago New York - New York District of Columbia - Washington DC Georgia - Atlanta time type Full time posted on Posted 2 Days Ago job requisition id JR274808
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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
Overview of the Role
Engagement Directors play a critical role in setting customers up for success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. Our Engagement Directors serve as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring alignments across each customer’s projects, and ensuring the highest levels of customer satisfaction.
Partnered with an Account Partner (Services Salesperson), the Engagement Director leads both pre and post-sales activities. They are the delivery expert across the portfolio of products, responsible for developing and articulating comprehensive implementation proposals.
This may include the following :
- Pre-Sales alignment
- Project kickoff
- Bringing industry expertise and perspective
- Drive better outcomes through extensive platform expertise
- Deep understanding of Salesforce platform and solutions
- Engagement planning and alignment to customer objectives
- Regular customer sponsor check ins
- Services Renewal management
- Ensure project operational compliance
- Executive Relationship building
Your Impact
Required Qualifications
Preferred Requirements
Note : By applying to the Engagement Director posting, recruiters and hiring managers across the organization hiring for this role will review your resume.
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce welcomes all.
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