What are the responsibilities and job description for the Customer Care Specialist/Data Entry Clerk/Sales position at Get It - Executive?
Job Overview
Join our esteemed organization as a Data Entry Clerk / Sales / Customer Care Specialist in Billings, MT, and become part of a dedicated team that values collaboration and professional growth. This multifaceted role encompasses data entry, customer service, and sales, offering an exceptional opportunity for those eager to make a significant impact in their careers.
Key Responsibilities
As a member of our team, you will be encouraged to develop your skills in customer service and sales, with access to training resources that promote continuous professional advancement.
Company Culture And Values
Our workplace is characterized by a supportive and collaborative environment, where we prioritize effective communication, empathy, and a positive attitude in all customer interactions. We believe in fostering a culture of inclusivity and respect while empowering our employees to contribute their best.
Compensation And Benefits
This full-time role requires in-office presence in Billings, MT. Relocation is necessary prior to commencing employment.
How To Apply
If you are excited about this opportunity to join our dynamic team, we invite you to apply. Please be prepared for a thorough interview process to ensure a mutual fit for both you and our organization.
Employment Type: Full-Time
Join our esteemed organization as a Data Entry Clerk / Sales / Customer Care Specialist in Billings, MT, and become part of a dedicated team that values collaboration and professional growth. This multifaceted role encompasses data entry, customer service, and sales, offering an exceptional opportunity for those eager to make a significant impact in their careers.
Key Responsibilities
- Operate independently with minimal supervision while consistently demonstrating a robust work ethic and a positive demeanor.
- Communicate effectively and compassionately with customers, ensuring clarity and understanding in all interactions.
- Input and maintain precise data across various platforms, exhibiting meticulous attention to detail.
- Process orders, validate data, and promptly resolve any discrepancies encountered.
- Engage confidently in phone communications, upholding a professional and amiable tone.
- Address customer inquiries via both phone and email with professionalism, clarity, and warmth.
- Prioritize tasks effectively, proactively following up on any unresolved matters.
- Foster a supportive team atmosphere, contributing positively to both team morale and customer satisfaction.
- Acquire knowledge of the business and service offerings, demonstrating adaptability in supporting both team members and customers.
- Utilize problem-solving capabilities, taking initiative and accountability for all responsibilities associated with the role.
- A personable and approachable attitude, essential for building strong relationships with customers and colleagues.
- Exceptional communication abilities, with a focus on attentive listening and customer advocacy.
- A commitment to continuous learning and personal development in customer service and sales (training provided).
- Resilience under pressure, maintaining a positive outlook even in high-demand situations.
- Self-driven and trustworthy, capable of working independently while also enhancing team outcomes.
- A proactive approach to identifying priorities and concentrating on results that benefit the organization and its clientele.
- An enthusiasm for sales with a readiness to expand knowledge in this domain.
- A high school diploma or equivalent is required.
- Previous experience in customer service, sales, or data entry is preferred.
- A demonstrated ability to work autonomously while contributing to team success.
As a member of our team, you will be encouraged to develop your skills in customer service and sales, with access to training resources that promote continuous professional advancement.
Company Culture And Values
Our workplace is characterized by a supportive and collaborative environment, where we prioritize effective communication, empathy, and a positive attitude in all customer interactions. We believe in fostering a culture of inclusivity and respect while empowering our employees to contribute their best.
Compensation And Benefits
- Competitive hourly pay ranging from \(18 - \)21.
- Comprehensive benefits package including medical, dental, vision, and life insurance after 60 days of employment.
- A SIMPLE IRA with company matching after six months.
- Paid time off along with flexible scheduling options.
- Opportunities for performance-based bonuses, as we highly value the right fit for our team.
- Full-time position (40 hours per week), Monday to Friday, with 8-hour shifts.
This full-time role requires in-office presence in Billings, MT. Relocation is necessary prior to commencing employment.
How To Apply
If you are excited about this opportunity to join our dynamic team, we invite you to apply. Please be prepared for a thorough interview process to ensure a mutual fit for both you and our organization.
Employment Type: Full-Time
