Manager of Store Operations

Job Title: Store Manager

Job Overview

As the Store Manager, you will play a crucial role in steering the store toward optimal performance, driving sales and profitability while adhering to company policies and guidelines. This position requires a dedication to managing store operations effectively, typically requiring between 45 to 52 hours per week, contingent on location.

Key Responsibilities

• Cultivate a warm and engaging environment for customers, ensuring exceptional service and support.
• Successfully complete the Management Training Program.
• Recruit, train, and mentor an Assistant Manager, collaborating closely with your supervisor.
• Assist in the hiring and onboarding of additional store personnel under the guidance of the Assistant Manager.
• Seek advice from your supervisor regarding personnel and operational challenges, and escalate issues as necessary.
• Strategically manage inventory shrinkage, aiming to maintain it within 2.5% of annual sales, mindful that excessive shrinkage may lead to disciplinary measures.
• Sustain a Shrink Check Test score of 80 or higher and demonstrate commitment to improvement if the score falls below this standard.
• Enforce safety policies and cultivate positive relationships with local law enforcement to ensure store security.
• Construct and oversee weekly schedules for all store personnel, operating within the assigned payroll budget.
• Clearly communicate company policies and ensure adherence among all team members.
• Accurately relay payroll data and maintain organized inventory records.
• Ensure cleanliness and orderliness throughout the store and stockroom areas.
• Manage store operating hours according to directives from senior management.
• Verify merchandise receipts in alignment with established policies and report discrepancies.
• Supervise product pricing and maintain a well-organized merchandise display.
• Keep your supervisor informed about defective merchandise, sales trends, and vendor shipment issues.
• Maintain accountability for the store cash fund and sales receipts, ensuring adherence to proper cash handling procedures.
• Complete all necessary reports, records, and inventories with accuracy and punctuality.
• Communicate any equipment or facility issues to your supervisor as they arise.
• Uphold confidentiality regarding store sales and company information.
• Seek pre-approval for any expenditures exceeding $50.00.
• Remain adaptable to work hours designated by your supervisor and perform additional responsibilities as needed.
• Implement company programs accurately and in a timely manner to benefit associates and customers, including promotions and merchandise initiatives.
• Provide positive leadership through professionalism, effective communication, and sound judgment to enhance employee morale.
  
  

Required Skills

• High School Diploma or GED required; an Associate’s degree plus two years of related experience is preferred.
• A minimum of 3 years of relevant experience in store management.
• Strong written and verbal communication skills in English.
• Proven abilities in planning, coaching, and analytical thinking.
• Team-oriented with a strong commitment to collaborative work.
  
  

Career Growth Opportunities

This role offers significant opportunities for personal and professional development within the organization. As a Store Manager, you will have the chance to lead and nurture future leaders while maximizing store performance.

Company Culture And Values

The company fosters a culture of collaboration, communication, and community engagement, ensuring a supportive and dynamic work environment where employees can thrive.

Networking And Professional Opportunities

Working in this position provides ample networking opportunities, allowing for skill enhancement and collaboration within a reputable organization.

Compensation And Benefits

• Competitive salary commensurate with experience.
• Flexible work hours, including evenings and weekends.
• Opportunities for personal growth and career advancement.
• Paid training and management development programs.
  
  

Employment Type: Full-Time