Operations Director, Vice President (Remote Office Manager)

Job Overview

We are seeking a highly skilled and proactive Vice President/Director of Operations & Executive Assistant to join our esteemed marketing agency. This leadership role requires a meticulous and detail-oriented professional who is passionate about operational excellence and can effectively collaborate with executive leadership to enhance our organizational efficiency.

As a boutique agency with over 12 years of experience in health and consumer brands, we pride ourselves on delivering exceptional results through innovative media planning and campaign management. Our Operations team plays a pivotal role in ensuring seamless business operations and fostering a positive company culture.

Key Responsibilities

• Serve as the primary point of contact for coworking space providers while managing lease agreements.
• Oversee budget management, cost control, and software utilization.
• Spearhead sustainability initiatives, including conducting annual EcoVadis assessments.
• Manage cybersecurity training, IT equipment, and software audits.
• Supervise the Operations Coordinator, who aids in office administration and recruitment.
• Negotiate vendor contracts and oversee annual insurance renewals.
• Organize and facilitate weekly team meetings.
• Direct employee onboarding, payroll processing, performance evaluations, and benefits management.
• Conduct training sessions on compliance and best practices.
• Update and maintain HR policies and employee handbooks.
• Address employee relations matters with confidentiality and professionalism.
• Lead and support recruitment initiatives, including H-1B sponsorship as needed.
• Manage financial records through QuickBooks, including accounts payable/receivable and client invoicing.
• Assist with tax compliance and collaborate with our CPA for audits and year-end financial reporting.
• Ensure the accuracy of Statements of Work (SOWs).
• Develop and implement employee engagement initiatives, team-building events, and recognition programs.
• Conduct quarterly engagement surveys and assess results for organizational improvement.
• Provide executive support through correspondence, presentation preparation, and note-taking in meetings.
• Coordinate light scheduling and travel arrangements for leadership.
  
  

Required Skills

• Bachelor's degree in business administration, human resources, or a related field.
• 7 years of experience in operations, human resources, or administrative leadership roles.
• Proficiency in QuickBooks, HRIS platforms (TriNet preferred), and Microsoft Office suite.
• Strong organizational, analytical, and interpersonal communication abilities.
• Proven experience in managing sustainability initiatives (EcoVadis experience is a plus).
• A detail-oriented, entrepreneurial mindset with the capacity to prioritize multiple responsibilities.
• SHRM-CP certification is preferred but not mandatory.
• Experience in operations, HR, or office management within a startup or service agency is advantageous.
  
  

Career Growth Opportunities

Joining our team provides an exceptional opportunity to influence company processes and culture, leading to significant professional development and career advancement.

Company Culture And Values

Our agency is committed to fostering a collaborative and engaging work environment. We value teamwork, creativity, and a proactive approach to problem-solving, all of which contribute to a positive workplace culture.

Compensation And Benefits

• Competitive salary with potential for additional bonus compensation.
• Beautiful office space featuring common areas, yoga/meditation classes, and complimentary snacks and coffee.
  
  

To Apply

Please submit your resume along with a cover letter detailing your enthusiasm for this role and why you believe you would be the ideal candidate.

Employment Type: Full-Time