What are the responsibilities and job description for the Remote Customer Service Representative I - Temp to Hire position at Get It - Executive?
Join our esteemed organization as a Customer Service Representative I in a temporary-to-hire capacity, fully remote and available to candidates in the Phoenix, AZ area. This role places you at the forefront of our mission to support individuals who have experienced workplace injuries. Your expertise in delivering attentive and compassionate customer service will ensure that these individuals receive the medical care they require in a timely manner.
This position offers an excellent opportunity for professional growth and skill enhancement within our organization. You will be immersed in a supportive work environment that values collaboration and inclusivity.
Key Responsibilities
This position is designed to provide pathways for advancement and professional development within our organization, encouraging you to cultivate your skills and career trajectory.
Compensation And Benefits
We offer a competitive starting pay of $17 per hour, with potential adjustments based on qualifications, experience, and job performance. The level of the role may be adjusted through the interview assessment, which will also influence the salary range.
Why Join Us?
By becoming a part of our team, you will not only make a significant impact on individuals' lives but also gain access to a wealth of networking opportunities and resources tailored to your professional growth. We invite all qualified candidates to apply and contribute to our mission of support and care.
Employment Type: Full-Time
This position offers an excellent opportunity for professional growth and skill enhancement within our organization. You will be immersed in a supportive work environment that values collaboration and inclusivity.
Key Responsibilities
- Deliver exceptional customer service through inbound and outbound phone calls as well as email correspondence.
- Address inquiries from clients, patients, and providers via various communication channels, while adhering to contractual and state regulations.
- Process and manage incoming emails and other forms of correspondence efficiently.
- Exhibit consistent attendance and reliability.
- Undertake additional duties as required.
- Strong ability to multitask in a dynamic, high-volume environment.
- Excellent verbal and written communication competencies.
- Proficiency in Microsoft Office applications (Outlook, Excel, etc.) and comfort with technology.
- A high school diploma or equivalent is required.
- Previous customer service experience is preferred.
- Demonstrated work history and a robust work ethic.
This position is designed to provide pathways for advancement and professional development within our organization, encouraging you to cultivate your skills and career trajectory.
Compensation And Benefits
We offer a competitive starting pay of $17 per hour, with potential adjustments based on qualifications, experience, and job performance. The level of the role may be adjusted through the interview assessment, which will also influence the salary range.
Why Join Us?
By becoming a part of our team, you will not only make a significant impact on individuals' lives but also gain access to a wealth of networking opportunities and resources tailored to your professional growth. We invite all qualified candidates to apply and contribute to our mission of support and care.
Employment Type: Full-Time
Salary : $17
