What are the responsibilities and job description for the Remote Customer Service Representative - State Farm Agent Team Member position at Get It - Executive?
Job Overview
Join a reputable State Farm agency as a Customer Service Representative and become an integral member of a dedicated remote team. This role is ideal for individuals who thrive on interpersonal connections and are committed to providing exceptional service to our clients.
Key Responsibilities
This position offers significant potential for career advancement within our agency. As a valued team member, you will have opportunities to enhance your skills and grow your professional network in a supportive environment.
Company Culture And Values
We pride ourselves on fostering a collaborative and encouraging workplace. Our team is committed to excellence in service and the development of lasting customer relationships.
Compensation And Benefits
Employment Type: Full-Time
Join a reputable State Farm agency as a Customer Service Representative and become an integral member of a dedicated remote team. This role is ideal for individuals who thrive on interpersonal connections and are committed to providing exceptional service to our clients.
Key Responsibilities
- Develop and maintain strong customer relationships, ensuring satisfaction through regular follow-ups.
- Implement a customer-centered, needs-based review process to inform clients about available insurance products.
- Identify customer needs, generate leads, and arrange appointments to recommend suitable services and products.
- Collaborate with a supportive team to achieve shared goals and deliver outstanding customer service.
- Strong interest in marketing products and services tailored to customer requirements.
- Exceptional communication capabilities across written, verbal, and listening formats.
- Personable and approachable demeanor, fostering positive relationships with clients.
- Attention to detail coupled with a proactive approach to problem-solving.
- Proficiency in learning and utilizing various computer systems.
- Comfortable working in a collaborative team setting.
- High school diploma or equivalent.
- Previous experience in customer service is desirable but not mandatory.
This position offers significant potential for career advancement within our agency. As a valued team member, you will have opportunities to enhance your skills and grow your professional network in a supportive environment.
Company Culture And Values
We pride ourselves on fostering a collaborative and encouraging workplace. Our team is committed to excellence in service and the development of lasting customer relationships.
Compensation And Benefits
- 401(k) retirement plan.
- Competitive hourly wage complemented by commission and bonus incentives.
- Paid time off for vacation, personal, and sick days.
- Flexible work schedules to balance your professional and personal life.
Employment Type: Full-Time
