What are the responsibilities and job description for the Remote Enrollment Counselor for K-12 Education Programs position at Get It - Executive?
Job Overview
Join our dedicated team as an Enrollment Counselor, a role designed for individuals who are truly passionate about guiding families in their pursuit of the best educational options for their students. This remote position allows you to make a significant impact in the lives of families by providing them with information on our flexible and supportive online learning programs for students in grades K-12.
Key Responsibilities
This position offers potential for professional development within the organization, particularly in areas related to project management and team collaboration. Your contributions can pave the way for career advancement within our esteemed institution.
Company Culture and Values
We pride ourselves on fostering a professional and collaborative work environment that values communication, respect, and a commitment to supporting families on their educational journeys. Our remote work culture encourages team members to thrive while maintaining a healthy work-life balance.
Employment Type: Full-Time
Join our dedicated team as an Enrollment Counselor, a role designed for individuals who are truly passionate about guiding families in their pursuit of the best educational options for their students. This remote position allows you to make a significant impact in the lives of families by providing them with information on our flexible and supportive online learning programs for students in grades K-12.
Key Responsibilities
- Respond promptly and professionally to inquiries from prospective families through phone and email communication.
- Educate families about our school programs, highlighting curriculum details, student resources, and the enrollment process.
- Utilize strong organizational skills to manage multiple inquiries simultaneously, ensuring regular updates are provided to the administrative team.
- Maintain accurate documentation of interactions and follow-up actions through customer management systems and Microsoft Excel.
- Create and maintain a focused and professional workspace while working remotely.
- Collaborate closely with the administrative team, providing updates on enrollment progress and sharing insights on potential trends or challenges.
- Support various project management tasks related to enrollment and outreach initiatives.
- Exceptional communication skills, both verbal and written, with the ability to articulate complex topics clearly.
- Strong organizational abilities to manage numerous inquiries and maintain precise records.
- Proficient in using technology, with a strong command of Microsoft Excel and the capability to learn new software quickly.
- Detail-oriented, ensuring progress is tracked and follow-ups are conducted in a timely manner.
- A high school diploma or equivalent is required.
- A minimum of one year of experience in customer service and/or enrollment is necessary.
- Ability to secure a valid IVP Fingerprint clearance card prior to hiring.
- A valid driver’s license is required before starting.
This position offers potential for professional development within the organization, particularly in areas related to project management and team collaboration. Your contributions can pave the way for career advancement within our esteemed institution.
Company Culture and Values
We pride ourselves on fostering a professional and collaborative work environment that values communication, respect, and a commitment to supporting families on their educational journeys. Our remote work culture encourages team members to thrive while maintaining a healthy work-life balance.
Employment Type: Full-Time
