Remote Office Assistant II | Job #614 | WFH

Job Overview

We are currently seeking a dedicated Office Assistant II to become an integral part of our dynamic team that focuses on offering exceptional services to individuals with intellectual and developmental disabilities. This full-time remote position is designed for individuals eager to contribute positively while also benefiting from ample opportunities for professional growth and development within a collaborative work environment.

Key Responsibilities

• Manage a high volume of incoming phone calls, ensuring accurate routing to the appropriate personnel or department.
• Provide a warm welcome to consumers, families, and visitors, assisting them with appointment check-ins to facilitate seamless interactions with our staff.
• Coordinate and schedule appointments, liaising effectively with consumers, staff, and other relevant parties.
• Oversee room reservations for meetings and conferences, while maintaining departmental calendars efficiently.
• Execute various clerical duties, such as filing, scanning, copying, and drafting correspondence.
• Accurately enter and maintain consumer data and related information in various databases and tracking systems.
• Assist in the compilation and organization of relevant information for the generation of reports and documents.
• Support the management of inventory by restocking supplies as necessary.
• Undertake additional related duties as assigned.
  
  

Required Skills

• Proficiency in Microsoft Office Suite and related applications.
• Strong customer service orientation and familiarity with general office functions.
• Ability to operate a computer efficiently, with accurate data entry skills.
• Excellent verbal and written communication abilities, with a focus on detail and proper grammar.
• Capability to manage multiple tasks in a fast-paced environment.
• Bilingual proficiency in English and Spanish is essential for this role.
  
  

Qualifications

• High school diploma or equivalent (GED).
• Minimum of 2 years of experience in office-related roles or equivalent positions.
  
  

Career Growth Opportunities

We are committed to fostering your professional development, providing pathways to explore diverse career trajectories and pursue leadership positions within the social services sector.

Company Culture and Values

Our organization prides itself on cultivating an inclusive and supportive environment, where diverse perspectives are recognized and valued. We believe in collaboration, equity, and creating a workplace that nurtures every individual’s contributions.

Compensation And Benefits

In this position, you will enjoy a comprehensive benefits package, which includes:

• Fully covered health insurance plans for employees, with additional options for dependents.
• No-cost dental insurance through a DMO plan for employees and their dependents, with a PPO option available.
• Complimentary life insurance, accidental death & disability coverage, and long-term disability insurance.
• Vision insurance at no cost for employees and their dependents.
• Access to CalPERS retirement plans, along with additional deferred compensation plans (457 and 403(b)).
• Generous paid time off, including 3 weeks of vacation in the first year, 8 hours of sick time monthly, and additional wellness and education time.
• 12 paid holidays each year.
• Hybrid work options available for this role.
  
  

By joining our team, you are not only becoming part of a mission-driven organization but also gaining access to professional networks that will support your career advancement.

Employment Type: Full-Time