What are the responsibilities and job description for the Remote ServiceNow Administrator - ITSM and CMDB Expert position at Get It - Executive?
Job Title: ServiceNow Administrator - Remote
Location: Remote (Candidates are preferred to be locally based; however, remote candidates will be responsible for their travel expenses for occasional trips to Cleveland, approximately a few times each year)
Duration: 6-month contract-to-hire
Compensation: Competitive, dependent on experience (all-inclusive)
Eligibility: Open to Green Card holders or U.S. Citizens only
Job Overview
We are in search of a motivated and detail-oriented ServiceNow Administrator to join our dynamic team. This opportunity is ideal for individuals who have a passion for IT service management and a strong desire to grow within the ServiceNow ecosystem. In this role, you will have a significant impact on managing, configuring, and enhancing our ServiceNow platform, focusing on IT Service Management (ITSM), Configuration Management Database (CMDB), and Asset Management.
Key Responsibilities
This position offers the potential for considerable professional development and the opportunity to advance into a leadership role within the team. You will be part of a supportive environment focused on continuous learning and growth.
Why Join Us?
If you are enthusiastic about ServiceNow and looking to become part of a collaborative and progressive team, this role is tailored for you. We prioritize continuous learning and development, and we seek an individual who is excited about growing alongside us in a nurturing environment. Here, you will have the chance to enhance your technical skills and propel your career to new heights.
Employment Type: Contractor
Location: Remote (Candidates are preferred to be locally based; however, remote candidates will be responsible for their travel expenses for occasional trips to Cleveland, approximately a few times each year)
Duration: 6-month contract-to-hire
Compensation: Competitive, dependent on experience (all-inclusive)
Eligibility: Open to Green Card holders or U.S. Citizens only
Job Overview
We are in search of a motivated and detail-oriented ServiceNow Administrator to join our dynamic team. This opportunity is ideal for individuals who have a passion for IT service management and a strong desire to grow within the ServiceNow ecosystem. In this role, you will have a significant impact on managing, configuring, and enhancing our ServiceNow platform, focusing on IT Service Management (ITSM), Configuration Management Database (CMDB), and Asset Management.
Key Responsibilities
- Administer and uphold the ServiceNow platform, ensuring configurations align with business requirements and industry best practices.
- Engage with ITSM, CMDB, and Asset Management modules to refine workflows and processes.
- Configure and customize ServiceNow applications, developing efficient processes and user-friendly solutions.
- Collaborate with cross-functional teams to interpret business needs and implement appropriate ServiceNow solutions.
- Provide technical support and expertise to end users, ensuring a smooth ServiceNow experience.
- Develop and document new processes, workflows, and enhancements to consistently improve platform usage.
- Take ownership of incidents, requests, and problem resolutions in a timely and professional manner.
- ServiceNow Administrator Certification is required.
- IT Service Management Certification (CIS for ITSM) is preferred.
- A minimum of 2.5 years of practical experience in ServiceNow platform configuration and administration.
- Strong foundational knowledge and expertise with ITSM, CMDB, and Asset Management modules.
- A keen interest in acquiring new skills and the aspiration to evolve into a team leadership role over time.
- Exceptional problem-solving abilities and meticulous attention to detail.
- Strong communication skills with a collaborative approach to working effectively in a remote team setting.
This position offers the potential for considerable professional development and the opportunity to advance into a leadership role within the team. You will be part of a supportive environment focused on continuous learning and growth.
Why Join Us?
If you are enthusiastic about ServiceNow and looking to become part of a collaborative and progressive team, this role is tailored for you. We prioritize continuous learning and development, and we seek an individual who is excited about growing alongside us in a nurturing environment. Here, you will have the chance to enhance your technical skills and propel your career to new heights.
Employment Type: Contractor
