What are the responsibilities and job description for the Sales Specialist / Customer Care / Data Entry Clerk position at Get It - Executive?
Job Overview
We are actively seeking a dedicated and detail-oriented Data Entry Clerk / Sales / Customer Care Specialist to join our esteemed team in the Billings, MT area. This multifaceted role encompasses data entry, customer service, and sales, providing a stimulating environment for professional growth. If you are eager to contribute to a dynamic team and make a significant impact, we encourage you to apply.
Key Responsibilities
We are actively seeking a dedicated and detail-oriented Data Entry Clerk / Sales / Customer Care Specialist to join our esteemed team in the Billings, MT area. This multifaceted role encompasses data entry, customer service, and sales, providing a stimulating environment for professional growth. If you are eager to contribute to a dynamic team and make a significant impact, we encourage you to apply.
Key Responsibilities
- Operate autonomously with minimal oversight while upholding a strong work ethic and a positive outlook.
- Exhibit clear and effective communication, demonstrating empathy in all interactions with customers.
- Accurately input and maintain data across various systems, paying close attention to detail.
- Process customer orders, verify information, and swiftly address any discrepancies.
- Engage confidently with clients over the phone, maintaining a professional and cordial demeanor.
- Respond to customer inquiries via calls and emails with clarity and warmth.
- Efficiently prioritize tasks and proactively follow up on unresolved issues.
- Foster a positive team atmosphere, contributing to enhanced team morale and customer satisfaction.
- Understand our business and service offerings, quickly adapting to support both team members and customers.
- Demonstrate strong problem-solving abilities, taking ownership and initiative in all aspects of your responsibilities.
- A warm, approachable demeanor and ability to cultivate meaningful relationships with customers and colleagues.
- Excellent communication capabilities, with attentive listening skills and advocacy for customers.
- A commitment to learning and advancing in both customer service and sales, with training provided.
- A positive attitude, particularly during high-pressure situations.
- Self-driven and reliable, capable of working independently while also contributing to team achievements.
- A proactive approach, with an emphasis on prioritizing tasks to achieve beneficial outcomes for both the company and customers.
- An interest in sales and a keen desire to expand your knowledge in this field.
- A friendly and collaborative nature, with the ability to establish strong connections with customers.
- Resilience under pressure, along with a willingness to adapt and learn quickly.
- This position presents avenues for professional development and the chance to acquire valuable skills in customer service and sales.
- Our organization champions a supportive, collaborative environment where team contributions are valued, promoting integrity, self-motivation, and a positive mindset.
- Competitive hourly wage ranging from \(18 to \)21.
- Full-time employees are entitled to medical, dental, vision, and life insurance benefits post 60 days of employment.
- A SIMPLE IRA plan with company matching available after six months.
- Paid time off alongside flexible scheduling options.
- Performance bonuses are attainable, highlighting our commitment to finding the right fit for our team.
- This is a full-time role with a 40-hour work week, Monday through Friday.
- This position requires in-office attendance in Billings, MT. Candidates must be prepared to relocate prior to commencing work.
- If this opportunity excites you, we encourage you to apply! Please be advised that selected candidates will undergo a comprehensive application and interview process to ensure mutual fit.
