Self Storage Manager - Customer Service Focus

Job Overview

We are looking for an enthusiastic and dedicated Self Storage Manager to become a vital member of our team. This role offers an excellent opportunity for professionals who appreciate a blend of autonomous work, exceptional customer service, and the commitment to maintaining a well-organized environment. As a Property Manager, you will be responsible for overseeing several locations, engaging with clients, and ensuring the seamless operation of our facilities.

Key Responsibilities

• Manage multiple properties independently, balancing indoor and outdoor tasks.
• Evaluate customer storage needs and provide tailored recommendations, including the sale of packing and moving supplies.
• Conduct daily inspections of storage units to confirm their availability and readiness for rental.
• Perform cash drawer audits and manage bank deposits as an integral part of our daily operations.
• Ensure timely customer payment updates through reminder and collection communications as necessary.
• Uphold the property's cleanliness, safety, and visual appeal through regular maintenance tasks such as sweeping, mopping, and landscaping.
  
  

Required Skills

• Strong interpersonal and customer service skills are essential.
• Capability to work independently while also being a cooperative team player.
• Organizational acumen to maintain property standards and operations effectively.
• Basic financial skills to handle cash transactions and bank deposits with accuracy.
  
  

Qualifications

• Prior experience in customer service or sales environments (such as retail, restaurants, or other service-oriented roles) is an advantage.
• A valid driver’s license and reliable transportation for travel between various work sites is required, with mileage reimbursement provided.
  
  

Career Growth Opportunities

This position is designed to foster your professional development in property management and customer relations, allowing you to enhance your skills while working within a supportive team atmosphere.

Company Culture And Values

We take pride in being recognized as a leading workplace, championing a culture that embraces diversity and inclusion. Join our team, and be part of a thriving industry with the foremost team in the self-storage sector.

Compensation And Benefits

• Flexible and full-time scheduling options, with shifts available between 9:30 AM and 6:00 PM, including weekends until 5:00 PM.
• Full-time employees (working 20 hours/week) qualify for benefits such as medical, dental, vision, and a 401k plan with a match, alongside paid time off and sick leave.
• Company-sponsored life and accidental death insurance, along with exclusive vendor discounts.
• Opportunities to earn performance-based bonuses.
• On-site company housing may be accessible at several locations (subject to eligibility).
  
  

Why Join Us?

This role represents an enriching opportunity to interact with customers and contribute significantly to the success of our properties while being part of a top-performing team in the self-storage industry. If you are seeking a rewarding position with substantial growth potential, we encourage you to apply!

Employment Type: Full-Time