STORE MANAGER for Retail Excellence

Job Overview

As a Store Manager, you will be instrumental in ensuring the smooth operation of the store, driving sales and profitability while adhering to the company's established policies and procedures. Your dedication will involve managing the store effectively, typically working between 45 to 52 hours per week, dependent on the location of the store.

Key Responsibilities

• Create and maintain a welcoming and enthusiastic environment for customers, ensuring exemplary service and support.
• Successfully complete the Management Training Program.
• Recruit, train, and mentor an Assistant Manager in collaboration with your supervisor.
• Assist in hiring and training additional store personnel with the support of the Assistant Manager.
• Seek guidance from your supervisor regarding personnel or operational challenges, escalating issues as necessary.
• Manage inventory shrinkage effectively, aiming to maintain it within 2.5% of annual sales, with an understanding that excessive shrinkage may lead to disciplinary action.
• Maintain a Shrink Check Test score of 80 or higher, committing to improvement if the score falls below this threshold.
• Uphold safety policies and foster positive relationships with local law enforcement for store security.
• Develop and oversee weekly schedules for all store personnel, adhering to the assigned payroll budget.
• Communicate company policies clearly, ensuring compliance among the team members.
• Report payroll information accurately and maintain organized inventory management.
• Ensure cleanliness and organization throughout the store and stockroom areas.
• Manage store operating hours as directed by senior management.
• Verify merchandise receipts according to established protocols, reporting any discrepancies.
• Supervise product pricing and ensure a well-organized merchandise display.
• Keep your supervisor informed about defective merchandise, sales trends, and vendor shipment issues.
• Maintain accountability for the store cash fund and sales receipts, enforcing proper cash handling procedures.
• Complete all necessary reports, records, and inventories accurately and in a timely manner.
• Communicate promptly any equipment or facility issues to your supervisor.
• Maintain confidentiality regarding store sales and company information.
• Seek approval for any expenditures exceeding $50.00.
• Remain adaptable to work hours designated by your supervisor and undertake additional duties as required.
• Implement company programs accurately and promptly, benefiting associates and customers, including promotions and merchandise initiatives.
• Provide positive leadership through professionalism, effective communication, and sound judgment to enhance employee morale.
  
  

Required Skills

• High School Diploma or GED is required; an Associate’s degree, along with two years of relevant experience, is preferred.
• A minimum of 3 years of relevant experience in store management.
• Strong English communication skills, both written and verbal.
• Demonstrated planning, coaching, and analytical abilities.
• A team-oriented mindset with a commitment to collaborative work.
  
  

Career Growth Opportunities

This role provides a pathway for career advancement within the company, as you complete the Management Training Program and gain opportunities to mentor and develop team members.

Company Culture and Values

We emphasize a culture that fosters teamwork and collaboration, with a focus on effective communication and positive leadership. We are dedicated to creating a welcoming atmosphere for both our customers and our team members, ensuring that everyone feels valued and supported.

Employment Type: Full-Time