Teller Call-In

Job Overview

We are seeking a dedicated and adaptable Call-In Teller to join our esteemed financial institution. This role offers an exciting opportunity to collaborate with a vibrant team in a customer-centric environment, delivering exceptional banking services while supporting multiple branches.

Key Responsibilities

• Deliver exceptional customer service by processing transactions, including cashing checks, making deposits, and facilitating withdrawals, ensuring a seamless experience for each client.
• Engage with customers to identify their needs, providing appropriate referrals to relevant financial products and services.
• Handle cash transactions accurately, ensuring daily operations are settled proficiently.
• Conduct thorough research on customer accounts, maintaining proactive follow-up communication as necessary.
• Accept various payment types, including loan and utility payments, to assist clients effectively.
• Stay informed about relevant banking regulations and internal policies to ensure compliance within all operations.
• Support additional tasks as required, offering assistance across various branches as needed.
  
  

Required Skills

• Excellent communication skills, enabling effective interactions with clients and colleagues.
• Strong attention to detail and accurate cash handling abilities.
• Fundamental math skills to support transaction processing.
• A customer-service mindset to meet clients’ needs diligently.
  
  

Qualifications

• High school diploma or GED is essential.
• Previous experience in cash handling or customer service is advantageous but not mandatory.
• Must be at least 18 years old and possess reliable transportation.
• Willingness to travel to nearby branches occasionally may be necessary.
  
  

Career Growth Opportunities

We are committed to fostering an environment that promotes professional development and career advancement. As a valued member of our team, you will have access to ongoing training and mentorship that will empower you to grow and excel in your career.

Company Culture And Values

Our organization prides itself on creating a culture where employees feel valued and empowered to thrive. We emphasize teamwork, a commitment to customer service, and an inclusive work environment that celebrates diversity.

Compensation And Benefits

• Competitive hourly compensation based on experience, ranging from \(16.50 to \)21.53, with opportunities for merit-based increases.
• Comprehensive benefits package, including a 401(k) plan with company matching, pension plan, tuition reimbursement programs, and employee discounts.
  
  

At our company, you will not only find a meaningful career but also a community that values service excellence and individual growth.

Employment Type: Full-Time