What are the responsibilities and job description for the Vice President of Lending Support - Onsite Sidney, NY position at Get It - Executive?
Job Overview
We are looking for a seasoned and committed Vice President of Lending Support to lead and manage our underwriting and Member Solutions (collections) teams. This pivotal role presents an exceptional opportunity to influence the loan lifecycle, enhance decision-making processes, and devise strategies aimed at reducing financial losses associated with delinquent loans. By integrating oversight of both underwriting and collections, you will play a crucial role in identifying trends, implementing solutions, and making data-informed decisions that bolster risk management and operational efficiency.
Key Responsibilities
Our organization is dedicated to fostering professional development and continuous improvement. We provide ample opportunities for ongoing training, mentorship, and coaching, empowering our employees to advance their careers and refine their professional skills.
Company Culture And Values
We pride ourselves on cultivating a positive work environment that values teamwork, accountability, and exceptional member service. Our commitment to diversity and inclusion ensures that all employees have the opportunity to contribute to our mission and grow within the organization.
Employment Type: Full-Time
We are looking for a seasoned and committed Vice President of Lending Support to lead and manage our underwriting and Member Solutions (collections) teams. This pivotal role presents an exceptional opportunity to influence the loan lifecycle, enhance decision-making processes, and devise strategies aimed at reducing financial losses associated with delinquent loans. By integrating oversight of both underwriting and collections, you will play a crucial role in identifying trends, implementing solutions, and making data-informed decisions that bolster risk management and operational efficiency.
Key Responsibilities
- Formulate and execute a holistic strategy that aligns the loan underwriting and Member Solutions teams with the broader organizational objectives, particularly focusing on risk management and financial performance.
- Cultivate a collaborative and productive workplace culture that endorses teamwork, professional growth, accountability, and outstanding member service.
- Conduct regular performance assessments, providing coaching and mentorship, while facilitating ongoing training for team members.
- Direct operational activities throughout the loan lifecycle, ensuring adherence to effective underwriting practices, loss mitigation procedures, collections, loan modification, and foreclosure prevention initiatives.
- Analyze performance metrics to pinpoint emerging trends and risks in underwriting and loan decision processes, enabling proactive adjustments to collections and loss mitigation approaches.
- Work alongside team managers to design and implement efficient metrics and service level agreements that align with the company's strategic goals.
- Continuously assess and improve policies and procedures for greater accuracy and efficiency across both underwriting and collections functions.
- Ensure compliance with all relevant federal, state, and internal regulations, updating policies and practices as necessary.
- Collaborate with Risk Operations to identify and mitigate risks during audits, compliance reviews, and examinations in underwriting, collections, and loss mitigation.
- Develop outreach initiatives aimed at educating members about available loss mitigation resources and options.
- Address escalated inquiries and concerns from members, focusing on effective resolution and satisfaction.
- Encourage cross-departmental collaboration to align lending initiatives with risk management and compliance efforts.
- Partner with external organizations, including credit reporting and collection agencies, to enhance loss mitigation strategies.
- Act as a primary liaison for internal and external stakeholders concerning lending support and loss mitigation operations.
- Prepare and present performance reports that include key metrics, trends, and recommendations for improvements to senior management and stakeholders.
- Utilize data analytics to fine-tune strategies and guide decision-making.
- In-depth knowledge of lending regulations, compliance mandates, and loan products.
- Exceptional leadership, communication, and interpersonal skills.
- Proven capability to analyze processes, identify disparities, and implement effective solutions.
- Proficiency in risk management, loan origination, and servicing software, with familiarity in automated systems and technologies in lending and loss mitigation being advantageous.
- A minimum of 5-8 years of experience in loss mitigation, collections, lending operations, or risk management, with at least 5 years in a leadership capacity within a credit union or financial institution.
- Bachelor's degree in finance, business administration, or a related field is required. A master's degree or relevant certifications (e.g., Certified Risk Manager, Certified Credit Union Executive) are preferred.
Our organization is dedicated to fostering professional development and continuous improvement. We provide ample opportunities for ongoing training, mentorship, and coaching, empowering our employees to advance their careers and refine their professional skills.
Company Culture And Values
We pride ourselves on cultivating a positive work environment that values teamwork, accountability, and exceptional member service. Our commitment to diversity and inclusion ensures that all employees have the opportunity to contribute to our mission and grow within the organization.
Employment Type: Full-Time
