Branch Supervisor - Operations - White Salmon, WA

Job Overview

Join our esteemed organization as an Assistant Branch Manager in White Salmon, WA, where you will have the opportunity to make a significant impact within our branch operations. We are seeking a dedicated and detail-oriented individual who is eager to grow their career in a dynamic environment that prioritizes customer satisfaction and operational excellence.

Key Responsibilities

• Oversee daily branch operations and ensure adherence to our policies and procedures.
• Deliver exceptional customer service and address client inquiries in a timely manner, both in-person and over the phone.
• Supervise and mentor Client Service Representatives, including conducting performance evaluations and providing staff training.
• Process financial transactions accurately and maintain a balanced cash drawer.
• Assist in promoting banking products and services while guiding staff on effective cross-selling techniques.
• Ensure operational efficiency while complying with security protocols and regulations.
• Assess training needs of staff and facilitate timely skill development.
• Collaborate with leadership and internal departments to enhance branch performance.
• Manage staff scheduling to uphold excellent service levels while optimizing costs.
• Participate in the recruitment, training, and development of branch personnel.
• Ensure accurate completion of necessary reports and documentation in line with our policies.
• Undertake additional duties as required.
  
  

Required Skills

• Proven leadership abilities with experience in team training and development.
• Strong problem-solving and communication skills with a customer-centric focus.
• High level of accuracy in handling financial transactions and processing data.
• Proficiency in Microsoft Office Suite and related software applications.
• Exceptional attention to detail and effective organizational skills.
• Capability to analyze reports and interpret diverse instructions with clarity.
  
  

Qualifications

• Associate's degree or equivalent experience in a relevant field.
• A minimum of three years of experience in banking, financial services, or branch operations.
  
  

Career Growth Opportunities

We foster an environment that encourages professional development and career advancement. Our organization offers educational assistance and training programs tailored to enhance your skills and support your career aspirations.

Company Culture and Values

Our company is committed to building a diverse and inclusive workplace that values collaboration and personal growth. We believe in empowering our employees to contribute effectively to our mission and the community we serve.

Compensation And Benefits

• Competitive salary range: \(20.14 - \)36.07 per hour, based on your experience and skills.
• Comprehensive benefits package, including healthcare, 401(k) with employer contribution, ESOP, life insurance, and disability coverage.
• Paid vacation, sick leave, and holidays to promote work-life balance.
  
  

If you possess a passion for banking and leadership, and you thrive in a customer-focused setting, we invite you to apply today and take the next step in your professional journey.

Employment Type: Full-Time