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Counselor Bilingual - Student Advocate Center | Hybrid - Remote

Get It - Finance
Lincoln, NE Remote Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 3/13/2025
Job Overview

Join our dedicated team as a Bilingual Counselor within the Student Advocate Center, where you will play a pivotal role in guiding students through their financial journey, particularly in understanding their student loan options. This hybrid position allows for a balance of remote work and in-office engagement, fostering collaboration while providing flexibility.

Key Responsibilities

  • Assist current and former students in comprehending their student loan options and financial matters.
  • Communicate effectively through various channels including inbound and outbound calls, emails, and web chat to deliver clear guidance.
  • Share essential resources and tools to aid students in navigating their loan repayment processes.

Required Skills

  • Exceptional communication skills in both English and Spanish, with strong listening and speaking abilities.
  • Keen attention to detail and organization in managing student loan information.
  • Strong problem-solving capabilities with a focus on customer-centered service.
  • A reliable work ethic characterized by integrity and a genuine desire to assist others.

Qualifications

  • A high school diploma or GED is mandatory; an associate's degree or relevant experience is advantageous.
  • Candidates should reside within commuting distance of our office to facilitate hybrid work arrangements.

Career Growth Opportunities

Our organization is committed to fostering professional development and provides comprehensive training programs designed to enhance your skills. We prioritize internal advancement, offering opportunities for career progression and salary increases.

Company Culture And Values

We are driven by a passion for supporting students in managing their financial responsibilities. Our ethos, "Helping Educate Responsible Repayment Options," underscores our dedication to providing respectful and insightful guidance. You will be part of a collaborative team that genuinely makes a difference in people's lives.

Compensation And Benefits

  • Competitive base salary of $37,440 annually, complemented by a robust benefits package that supports your health, financial, and educational objectives.
  • Generous time off policy, including paid holidays and a week-long paid closure for Christmas.
  • Comprehensive benefits including 401(k) with matching, health insurance, life insurance, flexible spending accounts, health savings accounts, and tuition reimbursement up to $5,250 per year.

Ready to Apply?

If you are passionate about making a significant impact in student lives and possess the skills to guide them towards financial success, we encourage you to apply today.

Employment Type: Full-Time

Salary : $5,250 - $37,440

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