What are the responsibilities and job description for the Customer Service & Branch Manager / CSR position at Get It - Finance?
Job Overview
Join a dynamic and professional team where dedication and ambition are genuinely appreciated. We are a prominent consumer lending institution specializing in traditional title pledge and payday loans, seeking individuals who are passionate about fostering customer relationships and driving business growth. As a key member of our team, you will oversee loan applications, manage approvals, and handle collections while providing exceptional customer service throughout the process.
Key Responsibilities
We are committed to fostering your professional development and providing ample opportunities for career advancement within our organization, allowing you to grow while contributing to our collective success.
Company Culture and Values
Our company takes pride in cultivating a positive work environment that emphasizes support, teamwork, and professional integrity. We recognize and reward hard work, making it an ideal setting for career advancement.
Compensation And Benefits
Employment Type: Full-Time
Join a dynamic and professional team where dedication and ambition are genuinely appreciated. We are a prominent consumer lending institution specializing in traditional title pledge and payday loans, seeking individuals who are passionate about fostering customer relationships and driving business growth. As a key member of our team, you will oversee loan applications, manage approvals, and handle collections while providing exceptional customer service throughout the process.
Key Responsibilities
- Manage the processing of loan applications and approvals.
- Engage in collection activities and cultivate lasting relationships with customers.
- Negotiate resolutions for overdue loans and ensure customer satisfaction.
- Deliver comprehensive customer service throughout the loan cycle.
- Outstanding customer service aptitude.
- Experience in cash handling is essential.
- Prior experience in collections is desirable.
- Excellent organizational and communication abilities.
- Capability to work autonomously with minimal oversight.
- Reliable transportation and a valid driver's license are required.
- Experience in banking, retail, rent-to-own, or collections is advantageous.
- A strong work ethic and a motivated attitude are essential.
- A high school diploma or equivalent is required.
We are committed to fostering your professional development and providing ample opportunities for career advancement within our organization, allowing you to grow while contributing to our collective success.
Company Culture and Values
Our company takes pride in cultivating a positive work environment that emphasizes support, teamwork, and professional integrity. We recognize and reward hard work, making it an ideal setting for career advancement.
Compensation And Benefits
- Flexible working hours with an appealing retail schedule: Monday - Thursday from 9:00 AM - 5:30 PM, Friday from 9:00 AM - 6:00 PM, and half days on Saturdays. Enjoy Sundays off along with one additional day off each week.
- Immediate access to paid holidays and vacation time.
- Comprehensive employer-sponsored Medical, Dental, and Vision insurance.
- Opportunities for monthly bonuses.
- Competitive hourly wage commensurate with experience.
Employment Type: Full-Time
