Lead Senior Order-to-Cash - F/M - Remote | WFH

Job Overview

We are a leading software organization dedicated to fostering the growth and success of our workforce. As a prominent player in the IT Service Management (ITSM) industry, we have significantly broadened our capabilities through the acquisition of three innovative firms specializing in IT Operations Management (ITOM). With ambitious plans to expand our global footprint and double our revenue within five years, we are committed to investing in our people to achieve these objectives. Our collaborative culture places our employees at the forefront of our achievements, enabling professional advancement within cross-functional teams.

Key Responsibilities

• Ensure the accuracy and integrity of data throughout the order-to-cash cycle
• Supervise contract management activities to facilitate effective order fulfillment and cash collection
• Work closely with various departments to enhance processes and explore automation opportunities
• Foster strong communication and relationships with both internal and external partners
  
  

Required Skills

• Strongly process-oriented with familiarity in utilizing software solutions and automation tools
• Self-motivated, results-oriented, and proactive in approach
• High regard for integrity and flexibility in a fast-paced setting
• Exceptional interpersonal and communication skills, both written and verbal, with proficiency in English
• Detail-oriented with a customer-centric mindset
• Analytical with adept problem-solving capabilities
• Organized with a preference for established processes
• Strong prioritization and time management skills
• Proficient in CRM software and MS Office; knowledge of Salesforce is advantageous
  
  

Qualifications

• Bachelor's degree in Business or a related discipline
• Minimum of 5 years in account management, preferably with experience in contract negotiation
  
  

Career Growth Opportunities

This position offers a platform for significant professional development within a dynamic and supportive environment. Employees are encouraged to take on new challenges, enhancing their skills and advancing their careers as the company grows.

Company Culture And Values

We pride ourselves on our collaborative culture, where professional growth and employee support are fundamental. We believe in the power of diverse teams and strive to provide an inclusive workplace aligned with our mission of collective success.

Compensation And Benefits

• Competitive salary range of \(70,000 to \)80,000 per annum
• Remote work opportunity available for Florida residents
• Comprehensive medical, dental, and vision coverage
• Additional benefits including pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, and home & auto group insurance
• 20 days of Paid Time Off (PTO), with accrual starting immediately upon hire, plus 10 company holidays
• 3% employer 401k contribution after 90 days of employment
  
  

We invite you to apply if you seek a rewarding challenge in a supportive environment, contributing directly to our growth in the ITSM landscape.

Employment Type: Full-Time