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OEM Customer Success Client Director (Pricing and Incentives) - Remote - Los Angeles, CA

Get It - Finance
Farmingdale, NY Remote Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/10/2025
Title: Client Director - OEM Customer Success (Pricing and Incentives)

Location: Costa Mesa, CA / Los Angeles, CA, or Remote (USA)

Reports to: Managing Director, Data & Analytics / OEM Customer Success

Job Overview

As the Client Director for OEM Customer Success, you will be instrumental in enhancing and fortifying relationships with a diverse array of automotive OEM clients. This pivotal position will establish you as the leading authority on automotive sales, pricing structures, incentives, and residual values, providing a platform for you to drive meaningful client engagement and present actionable insights that influence key decisions within the sector.

Key Responsibilities

  • Serve as a trusted consultant to OEM clients, delivering expert advice on sales, pricing strategies, incentives, and residual values (RVs).
  • Cultivate robust relationships with executive stakeholders by translating intricate data into straightforward, actionable strategies that drive profitability.
  • Present comprehensive pricing, incentives, and business planning recommendations to senior automotive executives.
  • Collect and analyze data from multiple sources to elucidate sales and pricing performance, competitive dynamics, and industry trends.
  • Craft bespoke solutions for clients utilizing new vehicle pricing, sales data, and residual value analytics, ensuring the sustained value of consulting services.
  • Uncover new business development opportunities among both current and potential clients.
  • Contribute to the growth and nurturing of a prestigious Customer Success team by mentoring junior analysts.
  • Collaborate closely with clients and internal teams to refine sales, pricing, and incentive strategies.
  • Continuously assess client needs and proactively develop new analytical frameworks to meet them.
  • Partner with the sales team to identify innovative solutions and expand client relationships.

Required Skills

  • Minimum of 10 years of experience in consulting, finance, analytics, or sales.
  • An MBA is highly desirable.
  • Proven experience in the automotive industry, particularly in sales or finance roles.
  • Strong capabilities in data analysis, problem-solving, storytelling, and effective communication.
  • Exceptional presentation skills with the ability to lead discussions with senior management and executives.
  • Proficiency with software tools such as Excel, PowerPoint, Tableau, and SQL is advantageous.
  • A proactive and flexible mindset, with the capacity to think critically and address complex issues in a dynamic environment.
  • Preferred experience in consulting.

Qualifications

  • Demonstrated success in a similar role with a strong emphasis on client engagement and analytics.

Career Growth Opportunities

This position presents an exciting avenue for professional growth, allowing you to mentor junior analysts and contribute to the development of a high-caliber Customer Success team, enhancing your leadership skills and industry influence.

Company Culture And Values

  • Leader-Led: You will receive robust support from experienced leadership as you navigate your career trajectory.
  • Remote First: We emphasize flexibility and remote work options to facilitate a healthy work-life balance.
  • Reward Performance: We recognize and celebrate outstanding achievements and efforts.
  • Time off Matters: We value the importance of taking time to recharge and rejuvenate.

Commitment To Diversity

We are dedicated to fostering a diverse and inclusive workforce. All qualified applicants will be considered for employment irrespective of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. If you require accommodations during the recruitment process, please connect with our team.

Employment Type: Full-Time

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