What are the responsibilities and job description for the Remote Bilingual Solutions Account Representative | WFH position at Get It - Finance?
Job Overview
We are seeking a dedicated Bilingual Account Solutions Representative to join our dynamic remote team. This position is ideal for individuals who are genuinely motivated to assist others while furthering their career in a nurturing and rewarding atmosphere.
Key Responsibilities
We prioritize the promotion of internal talent and provide ample opportunities for career advancement. Our ongoing training and development programs are designed to equip employees with the necessary skills for success.
Company Culture And Values
Our organization prides itself on fostering a collaborative and positive work environment. We believe in the importance of each team member’s voice and encourage the sharing of ideas to enhance our collective success.
Compensation And Benefits
If you are eager to make a significant impact on customers’ financial journeys while advancing your career, we invite you to apply today and embark on a fulfilling professional path with us.
Employment Type: Full-Time
We are seeking a dedicated Bilingual Account Solutions Representative to join our dynamic remote team. This position is ideal for individuals who are genuinely motivated to assist others while furthering their career in a nurturing and rewarding atmosphere.
Key Responsibilities
- Provide tailored solutions to customers who are experiencing difficulties with their auto loan payments.
- Conduct inbound and outbound calls to discuss various payment options with customers.
- Collaborate with customers to develop strategies that prevent repossessions and ensure accounts are brought current.
- Accurately update and maintain customer account information to deliver exceptional service.
- Uphold professionalism and empathy during every customer interaction.
- Fluency in both Spanish and English (written and spoken).
- Strong communication and problem-solving abilities.
- Reliable high-speed internet connection (minimum 15 Mbps download speed).
- High school diploma or GED.
- Previous experience in customer service, collections, call center, finance, or the automotive sector is preferred.
We prioritize the promotion of internal talent and provide ample opportunities for career advancement. Our ongoing training and development programs are designed to equip employees with the necessary skills for success.
Company Culture And Values
Our organization prides itself on fostering a collaborative and positive work environment. We believe in the importance of each team member’s voice and encourage the sharing of ideas to enhance our collective success.
Compensation And Benefits
- Competitive hourly wage ranging from \(19.00 to \)21.50, complemented by uncapped monthly performance-based bonuses.
- Comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, a 401(k) plan with employer matching, tuition reimbursement, and more.
- Enjoy the flexibility of a remote work environment with all required equipment provided.
If you are eager to make a significant impact on customers’ financial journeys while advancing your career, we invite you to apply today and embark on a fulfilling professional path with us.
Employment Type: Full-Time
