Demo

Remote RN/Healthcare Customer Service Specialist

Get It - Healthcare
Charlotte, NC Remote Contractor
POSTED ON 1/20/2025 CLOSED ON 1/24/2025

What are the responsibilities and job description for the Remote RN/Healthcare Customer Service Specialist position at Get It - Healthcare?

Job Overview

Join our esteemed organization as a Remote Healthcare Specialist, where your passion for healthcare and commitment to service will make a significant difference. This full-time remote position allows you to support a federal agency by offering personalized and compassionate responses to inquiries from healthcare professionals.

Key Responsibilities

  • Address health-related inquiries from medical professionals, hospitals, clinics, and other healthcare facilities via telephone.
  • Efficiently manage inquiries while ensuring clear, accurate, and empathetic communication.
  • Maintain professionalism and adhere to established protocols, policies, and best practices.

Required Skills

  • Comprehensive understanding of various diseases and medical conditions.
  • Proven experience in professional interactions with healthcare providers, including physicians and nursing staff.
  • Capability to follow established guidelines while independently managing tasks.
  • Exceptional verbal communication skills, demonstrating proper English grammar and syntax.
  • Proficiency in word processing and related computer applications.

Qualifications

  • An ideal candidate will possess one of the following:
    • Registered Nurse (RN) with 1-2 years of relevant experience.
    • Licensed Practical Nurse (LPN) with 3-4 years of relevant experience.
    • Bachelor's Degree in a health-related discipline accompanied by 4 years of relevant experience.
    • Associate's Degree or certifications in a health-related field with 5 years of relevant experience.
Career Growth Opportunities

This position is an excellent opportunity for healthcare professionals seeking to transition to a remote working environment while utilizing their expertise to uplift the medical community. You will have the chance to enhance your skills and expand your professional network in a supportive atmosphere.

Company Culture And Values

We pride ourselves on fostering a collaborative and inclusive work environment that values diversity and promotes professional growth. Our commitment to excellence and innovation in healthcare service inspires our team to deliver exceptional support.

Networking And Professional Opportunities

As part of our organization, you will engage with industry professionals and access opportunities for networking, skill development, and collaboration, empowering you to advance your career in a meaningful way.

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