What are the responsibilities and job description for the Clique Hospitality Group Manager - Sales and Services - Remote position at Get It - Hospitality?
Job Title: Group Sales & Services Manager
Overview
Clique Hospitality is in search of an energetic and skilled Group Sales & Services Manager to enhance our remote team. This pivotal role is tailored for individuals possessing outstanding sales and leadership capabilities, complemented by a passion for orchestrating exceptional dining experiences for sizable groups and private gatherings. You will significantly contribute to achieving our sales targets while cultivating robust relationships with clients and team members.
Key Responsibilities
Clique Hospitality is committed to your professional development. This position offers robust opportunities for career advancement within sales management and event planning, as well as valuable exposure to various aspects of the hospitality industry.
Company Culture And Values
We pride ourselves on a collaborative and dynamic work environment that promotes creativity and exceptional service. Our organization is dedicated to nurturing our employees and providing memorable experiences for our clients.
If you are enthusiastic about crafting extraordinary dining experiences and possess the skills to drive sales and manage events, we encourage you to apply. Join us in creating unforgettable experiences!
Employment Type: Full-Time
Overview
Clique Hospitality is in search of an energetic and skilled Group Sales & Services Manager to enhance our remote team. This pivotal role is tailored for individuals possessing outstanding sales and leadership capabilities, complemented by a passion for orchestrating exceptional dining experiences for sizable groups and private gatherings. You will significantly contribute to achieving our sales targets while cultivating robust relationships with clients and team members.
Key Responsibilities
- Event Management: Spearhead the solicitation and coordination of large group events, ensuring a thorough understanding of the diverse options available at our venues.
- Product Knowledge: Uphold an extensive understanding of our culinary offerings and the operational procedures associated with large parties, both in front-of-house and back-of-house settings.
- Client Engagement: Respond promptly to incoming inquiries, qualifying potential leads while delivering superior customer service.
- Prospecting: Proactively identify new business opportunities through strategic prospecting efforts, including cold calls and diligent follow-ups.
- Appointment Coordination: Schedule and facilitate meetings with clients to discuss event specifics, ensuring seamless communication between clients and restaurant personnel.
- Site Tours: Organize and conduct tours of our facilities for prospective clients, showcasing our premium services.
- Proposal Development: Design innovative and timely proposals tailored to client needs, encompassing menu choices and budget considerations.
- Contract Management: Compose and price contracts based on established booking guidelines, ensuring all financial transactions, including deposits, are secured and tracked.
- Relationship Building: Forge and nurture strategic relationships with clients and key accounts to enhance repeat business and referrals.
- Sales Reporting: Regularly meet and surpass sales objectives, providing comprehensive weekly reports on sales performance and forecasts to the Senior Director of Sales.
- Industry Engagement: Represent Clique Hospitality at professional gatherings, staying informed on industry trends and assessing competitive dynamics.
- Event Execution: Oversee all dimensions of booked events, ensuring client satisfaction and addressing any issues that may arise.
- Administrative Duties: Maintain precise records within our booking systems, ensuring all event details are documented and current.
- Experience: A minimum of 5 years in the hospitality sector, with a concentration on private events, sales, and catering preferred. At least 3 years of demonstrated success in restaurant group sales is necessary.
- Technical Skills: Proficiency with platforms such as Tripleseat, alongside a strong command of Microsoft Office, Open Table, and other relevant booking software.
- Communication Skills: Exceptional verbal and written communication abilities, enabling effective engagement with clients and colleagues.
- Sales Acumen: A proven history of success across all facets of the sales cycle, including prospecting, proposal creation, closing deals, and client relationship management.
- Organizational Skills: Excellent organizational capacities to efficiently manage multiple responsibilities and meet deadlines.
- Knowledge: Familiarity with profitability analysis, budgeting, and local regulations pertaining to liquor, labor, and health codes.
Clique Hospitality is committed to your professional development. This position offers robust opportunities for career advancement within sales management and event planning, as well as valuable exposure to various aspects of the hospitality industry.
Company Culture And Values
We pride ourselves on a collaborative and dynamic work environment that promotes creativity and exceptional service. Our organization is dedicated to nurturing our employees and providing memorable experiences for our clients.
If you are enthusiastic about crafting extraordinary dining experiences and possess the skills to drive sales and manage events, we encourage you to apply. Join us in creating unforgettable experiences!
Employment Type: Full-Time
