What are the responsibilities and job description for the Customer Service Associate - Full Time Opportunity position at Get It - Hospitality?
Job Title: Customer Service Associate
Job Overview
As a vital member of our Customer Service Team, you will play an instrumental role in fostering enduring partnerships with our clients. Your contributions will be essential in aligning with our clients’ growth objectives, and as we expand our operations, we are eager to welcome individuals who are dedicated to nurturing relationships and providing exceptional support.
Key Responsibilities
Joining our dynamic team offers numerous opportunities for professional growth and development. We are committed to supporting your career advancement through continuous learning and skill enhancement.
Company Culture And Values
We pride ourselves on fostering a collaborative and inclusive work environment where every team member’s contributions are valued. Our culture emphasizes teamwork, open communication, and a commitment to providing exceptional service.
Networking And Professional Opportunities
As a part of our team, you will have the opportunity to engage with industry professionals, enhancing your professional network and contributing to your career development. If you are eager to make a meaningful impact in the lives of our clients, we invite you to apply!
Employment Type: Full-Time
Job Overview
As a vital member of our Customer Service Team, you will play an instrumental role in fostering enduring partnerships with our clients. Your contributions will be essential in aligning with our clients’ growth objectives, and as we expand our operations, we are eager to welcome individuals who are dedicated to nurturing relationships and providing exceptional support.
Key Responsibilities
- Cultivate and sustain long-term relationships with clients and businesses.
- Identify, troubleshoot, and resolve client issues and concerns with efficiency and professionalism.
- Facilitate seamless communication between clients and our Customer Service Team.
- Utilize product knowledge to effectively upsell services and support our sales team in acquiring new clients.
- Deliver tailored purchasing experiences and maintain high standards of customer service for all clients.
- Collaborate with the sales team to ensure smooth management of order processing and installation timelines.
- Accurately document client contact details, validate purchase orders, and share relevant information with Senior Customer Service Associates.
- Work alongside fellow Customer Service Associates and Sales team members to achieve collective sales targets.
- Exceptional interpersonal and communication abilities.
- Strong problem-solving and troubleshooting skills.
- Genuine empathy towards client needs and concerns.
- Proven relationship-building capabilities.
- Ability to upsell and support sales initiatives effectively.
- Charismatic and personable demeanor that fosters positive interactions.
- A High School Diploma or equivalent certification is required.
- A Bachelor's Degree in Business Administration, Communications, Marketing, or a related field is preferred.
- 1-3 years of relevant experience in Customer Service, Hospitality, Sales, or similar sectors is preferred.
- A people-oriented individual with a passion for establishing and maintaining relationships.
- Results-driven and self-motivated, with a desire to enhance interpersonal skills.
- An active listener who demonstrates empathy towards client challenges.
- Solution-oriented and proactive in addressing unexpected situations.
Joining our dynamic team offers numerous opportunities for professional growth and development. We are committed to supporting your career advancement through continuous learning and skill enhancement.
Company Culture And Values
We pride ourselves on fostering a collaborative and inclusive work environment where every team member’s contributions are valued. Our culture emphasizes teamwork, open communication, and a commitment to providing exceptional service.
Networking And Professional Opportunities
As a part of our team, you will have the opportunity to engage with industry professionals, enhancing your professional network and contributing to your career development. If you are eager to make a meaningful impact in the lives of our clients, we invite you to apply!
Employment Type: Full-Time
